Extended Stay America Suites - Washington, DC - Herndon - Dulles

Good location for my needs. Room was comfortable. Staff was mostly friendly.

Very very good everything, thanks so much

No staff available in the morning at 6:30 AM for check out. Mentioned breakfast will be available for to go from 6:00 AM. But there isn’t any breakfast available. Other than that, it’s good.

Take the compliment in the title for what you may. It was above average based on my experience staying in locations both nearby and across the country. My stay was like any other at Extended Stay America locations across the country. More or less, no matter where I go, the experience is just about the same. At this location, the room I got was spacious and clean. I was very happy with it. As always, I took issue with the laundry being paid, the breakfast being called "breakfast" when they only really offer snacks, and the water pressure. The staff, like with most locations, were excellent and very friendly. The guy who I assume was the manager was incredibly active. Props to him. The location, though, suffers from a lot of the same problems that other locations do, some of which are already mentioned. Not stocking rooms with appliances is frustrating just because it adds an extra step to settling in, but having a full kitchen pretty much made up for that. It is a solid hotel, but I think that its prices are a bit high on average for what you get. At the very least, I wish that they added more breakfast options. Their coffee setup is elaborate, but not everyone just has coffee for breakfast.

We stayed here due to an emergency that arouse. It was good for it was used for. Sleep, showeting and bathroom and kitchen accommodations. It was clean, the AC and the heater works especially when we got snowed in. Overall great.

The check in process was friendly, but a bit slow. The room was cleaned and smelled fine, but is showing its age from a little damage. Overall, not a bad place.

This is the worst hotel to stay. The manager was rude and unfriendly. The cockroaches were everywhere in the room. A terrible of food smell was in the room during my stay. Overall, this was a horrible stay.

Like that spacious and like location. And Tony at the counter was very pleasant. What i dont like are the roaches were everywhere at the kitchen counter, bathroom and rug. Also there was not silver wears

bad communication! I sent them a message informing them that my flight would be delayed and I would do the check-in at dawn. When I arrived they told me that since I didn't do the check-up, they gave my room to someone else and they assigned me another one and that room was dirty, the bed was not made up, I guess that's because of the Previous guest had not cleaned it. They gave me another one and it was almost 3 in the morning at 7 am. They come knocking on the door, they wake me up as soon as I had slept. At 7:30 they arrive again trying to open the door with a lucky key that had been locked and they couldn't get in. We left the place without being able to rest