M Village Nguyen Van Thu

Pokój jest ładny, ale obsługa jest bardzo słaba. W hotelu nie ma recepcji. Na pierwszym piętrze nic nie wiem. Hotel zamyka się o 9:30. Podczas mojego pobytu za każdym razem musiałem dzwonić w jakiejkolwiek sprawie. Angielski personelu obsługi był bardzo słaby, co jeszcze bardziej utrudniało komunikację przez telefon. Później dowiedziałem się, że jedna osoba w recepcji jest odpowiedzialna za dwa hotele i musi biegać tam i z powrotem.

Beautiful room, stayed in the bigger room. Value for space with this area, noise in morning rush hour could be avoided.

1. Not suited for elderly to either access via slope or stairs 2. Not all rooms are lift landing. But they were kind enough to change due to my knee issues 3. Their towels have a damp smell. 4. They do not have a proper check in counter. Everything is on WA and they will come to you. Their reaction is pretty quick. 5. Those with heavy and big luggage is not ideal. As its slope down thru the basement or either carry up the stairs via Cafe. 6. The rooms are big but not bright enough. 7. Water pressure is awesome 8. The blankets are thin. Pillows are inconsistent with inner inserts 9. Rooms don't have a fresh smell however it's definitely clean In summary, there isn't proper check in counter and if you need to grab your food, it's a need to lift barrier up and go up slope to reach main road. To me is esp my knee recovery issues. It agrrevates again It's couple of years old but the plants outside the unit makes the place old on first impression. Design is weird and complicated from the outside and windows