Lucky Star Hotel 266 de Tham

Booked lucky star hotel and took a grab(taxi) to it we arrived late at night and were greeted outside by a homeless family sitting outside on the stoop. When we went in we were told our reservation could not be fulfilled as they were full. We were told we would be sent over to their sister property a few blocks away at no charge to us. We arrive at their second property on what looked to be a working girl( hoe stroll)street(not a good look while traveling with a child) we checked in and paying for 2 nights so we could get our bearings on where we were and findng other arrangements thereafter. Once we were in the room(super tight and small) we noticed a large roach on the wardrobe door and quickly left the room to inform the desk guy we needed a refund(we weren't even there 5 mins) as we could not stay in a facility with roaches or another bugs for that matter. He offered us to stay in a different room just above the roach room (as if that would change things) we continued to inform him we needed our money back we could not stay 1 because our child is terrified of bugs and would not sleep and 2 if 1 decided to hitch hike home with us it would be costly to rid them from our home and we didn't need that headache or expense! We were NOT given a refund for either day and were now in need of a new hotel in an unfamiliar city. Overall it as bad experience from start to finish and wished we had known what we were dealing with ahead of time. Buyer beware you get what you pay for!!!

Location to Bui Vien bar district and city center awesome. Hotel could use a facelift only a single working outlet no safe in room non workin lamp ceiling lights should be repaired price was on 3.5 star rate but hotel around 2.5 to 2.75

The pictures are misleading as the rooms are not that nice and the hotel is kind of dated a bit with no service. The front desk manager as though trying to be nice, but would make you pay every time you had a guest coming to see you and charge a fee for an hour late check out. There was no shower curtain and no shelves to put anything in the shower.

One of the worst hotels i have stayed in Ho Chi Minh. the front desk manager even though smiling at all times, but gives you no service and charges you 200K Dong every time you have a guest and wants another 300K for an hour late check out. The pictures are misleading and the hotel needs an upgrade. However, location is very good. It is a few meters away from the Walking St. with all the bars and clubs.

This hotel need to refurbish too old they still using key for each room. Don't trust the photo before you make a reservation. No fire access staircase buy hotel cleanlinessis 8/10 Suronuding vicinity during the night is a bit scary harrasment by street ******* Not adviseable for family with kid to stay here. Poor interior fitting maintance. Housekeeping are excelkent. Consider befire you click to book your room.

Nice hotel. Clean and very convenient. The boss upgraded the room for me.

Rooms are a good size considering the hotel is right in the city centre. The bed was very comfortable and big. The air conditioning was very old, but worked ok. There was also a fan in the room which helped with the dated aircon. The room and bathroom was clean and there was water and snacks provided in the room. The mini fridge was also stocked up, these items were at an extra charge.

Perfect location, next to everything you need. Quiet, clean and safe area.

Great staff, clean rooms, awesome wifi over 250 Mbps.