The Old Bridge Inn, Holmfirth, West Yorkshire

Very handy location and all staff in the hotel very friendly and informative. Room quite compact but had all you needed. Very lovely and stylish upmarket toiletries to use. Housekeeping had left a charming note wishing the person staying a pleasant stay. Only slightly displeasing thing was no milk on the tea/coffee tray. This did detract from a very delightful stay though.

Great afternoon tea. Amazing breakfast. Staff are very friendly, helpful and very attentive. I thought Tate was so professional

Really nice Hotel excellent food both Dinner and Breakfast superb. Highly recommend this hotel especially if you are going to the Picturedrome next door !

Second visit to the old bridge and again met with very pleasant staff and room very clean

Property ideally located in the centre of Holmfirth, great to explore the town and local bars and the picturedrome. Clean rooms , staff friendly. We were in a double room situated at the rear of the property . Only thing that could be improved on would be better windows as the are not double glazed and the noise from the outside bars was extremely loud so didnt have a good night's sleep.

We stayed for one night for a gig, really enjoyed it, the staff are very friendly and helpful the food is brilliant and the bed was comfy

Fantastic break. Staff super friendly. Room was great. Food was hot and of great quality. Wife said it was the best vegetarian breakfast she had ever had!!!! Holmfirth a really nice place to stay - look forward to returning soon!!

The carpet in my room was very dirty and needed to be replaced. I wasnt able to park my car on site on one of the nights due to them holding some food festival in the car park... i wasnt told about this and had a long walk to put bags in my car when i left.... clearly profit comes first and customer care comes last

1.Receptionist curtly said “Check-in is at 3” & turned her back on us when we arrived early 2.Ordered sandwiches at the bar. Told there was an hour wait for food. 4.My cheese & pickle sandwich, had dry, stale bread, commercially shredded cheese & tortilla chips were stale. My husband also had stale tortilla chips. Returned my sandwich & asked for my money back, the staff were unsure how to give a refund. 5.At 2:50 my husband went to reception desk & was told “Oh the rooms have been ready for ages”. 6.We went up to room #17 to find the door wouldn't open halfway as it hit the bed. Had to turn sideways to enter room. 7.The shower cubicle was about 2-foot square, no ventilation & there was black mould in sealant & on ceiling. 2 towels were threadbare & frayed. 8.We complained at reception & was told that there were no other rooms available. This room was a health hazard. In an emergency, it's not possible to get out in a hurry due to the restricted door opening. 9.In the evening we ate in the restaurant-fish & chips – me the small portion and my husband the large. I doubt there was 4oz & 7oz respectively. 10.We ordered eggs and bacon and Eggs Royale for breakfast. Back bacon was brown and impossible to cut. Poached eggs were undercooked. Sent them back and they came back the same. 11. At check-out, I repeated my complaints. The woman said she was refunding my money to my card and took my card to do so. That was on the 7th. As of today (14th) no refund.