InterContinental Grand Stanford Hong Kong

Aircon was cold, hot water on demand, water pressure was good. No complaints. Except my room fridge was not working which frustrated me a bit. It was room 329.

The management of the breakfast needs to be improved. Mandarin is the official language of Hong Kong and the female receptionist at breakfast told me she only knew English. I saw guests dining in hotel slippers, unmanaged.

Good location where many shops and restaurants around. Breakfast was averaged. ctrip and hotel are still holding deposit, despite of hotel bill was fully settled upon checked out. there will be lost from exchanges rate when bank credit/refund the deposits.

The hotel is aging, but it's overall ok. I didn't like that the curtains let in light, even at night. The bathroom sliding doors have gaps, so a lot of light comes out of the bathroom and you can see into the bathroom from the side. The toilets flush is noisy and not efficiently. The AC is a bit noisy but it works ok. To me the room had a slight smell. The location isn't really vert close to the TST East subway station. The service was friendly and responsive to any requests. The room provides 2 cans of water for free everyday.

Had a fantastic stay here for five nights! The hotel is very accommodating, accessible by the metro train or car from the airport. I especially enjoyed my high floor room, the location and the club access lounge, as it had delicious food, a great bar and wonderful staff. Katy Ko was by far the best employee that I encountered my entire stay. She gave many suggestions for where to go, shop, eat and the best way to optimize our time at Disney! You could tell she really cares and enjoys her job! She was just so helpful even with directions to night markets and so on. There area was in walking distance to many restaurants, bars, pop up shops, malls and many more. Very accessible! If there were any negatives it would be to expand the pool area, as many times the pool chairs filled up pretty quick and the actual pool area was small! Also, to enforce parents to watch after their children in the club lounge. I understand they also have access to it but they shouldn’t be able to go to bar/ food station without adult supervision as well as run and play while many people are relaxing during this time. Overall, I enjoyed my time in Hong Kong and at the Intercontinental Hotel. Looking forwarded to staying again. Shout out to Katy Ko for being one of the best staff members here! She definitely knows the area and how to make foreigners/guest feel welcomed!

Overall is good. Nearer Hong Hum stadium. Convenient to go for concert