I recently stayed at Harbour Hella Inn for 2 weeks and overall, it was a unique experience. The hotel offers a modern and compact concept that is both practical and comfortable, making it suitable for both short and extended stays.
One of the standout features of my stay was the exceptional service provided by the housekeeper. She was incredibly friendly and made sure I had fresh towels every day, which added a nice touch to the overall comfort of my stay. Additionally, I appreciated the thoughtful provision of house shoes—definitely a cozy bonus!
The amenities available in the pod were quite convenient. Having a microwave and an electric stove made it easy to prepare simple meals, which is especially helpful for longer stays. The view from the hotel was another highlight; it was truly stunning and contributed to a pleasant atmosphere.
However, I did encounter some issues during my stay. The customer service staff, while friendly, were slow to respond on WhatsApp, particularly during an unsettling incident involving a creepy man. It would have been reassuring to receive quicker assistance in that situation, as safety is a top priority for any guest.
In summary, the hotel offers a unique and enjoyable experience with excellent housekeeping and nice amenities. Just be prepared for potential delays in customer service responsiveness. I would recommend it for those looking for a budget-friendly option with a great view, but I hope the management addresses the customer service aspect for future guests.
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