Gość
25 września 2024 r.
Front office 's attitude to service could do much to improve on its ' gentleness '
Inadvertently booked a room for Accessible Roll-In Shower, and was offered to change room and pay the rate difference. I felt the message could have been communicated in a better tone as I didn't complain about the room
The room had issues with hot water , complained on day 2 / 3 nd yet Maintenance couldn't fix it . Day 4 room changed. Stayed 6 days.
Breakfast is above average - refills are plentiful before 8.30am ; spread is ok for 3 star. Waiting service is GREAT and FREINDLY (perhaps FO staff could learn from them ...)
Lift traffic could be a long wait if the room is located higher levels .. else good stay
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