First I’ll give you all the positives. I booked online and it was less expensive doing it that way. Check in was easy staff very nice. Room was clean, sheets clean, good water pressure, plenty of hot water, fridge and microwave in the room. Front desk girl very nice and informative! Negative and this was big for us! When I called hotel the 1st time and mentioned we had a dog the gentleman said absolutely nothing about a pet fee nor does it state anything about one online BUT when we checked in we got blasted with a $75?non-refunanle pet fee. This fee is extreme and it put us way over budget. My husband is furious. I went down and spoke to the front desk girl and she said she could do absolutely nothing about it. Absolutely no consideration or a way to make this right except her apology. I asked her if she could waive all or even partial off our rate. Wouldn’t even consider talking to her supervisor when I suggested it. Now we are in a poor mood!
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