Hotele Hot Springs w mieście Abuta District

Our second day stay here. Again service is excellent. Front office staff Ponny even came in at 6:30am to drive us to the train station as she was afraid that there may not be taxis available that earlier since it was the start of Golden Week. Guess overall Niseko is still a winter place! Nothing happens after the winter season.

Location: remote (literally nothing around that you can walk to); recommend rental car Parking: limited covered parking, cannot reserve in advance Service: enthusiastic staff, some are too new Rooms: spacious, modern and well-designed Food: excellent

Bardzo wygodne, jeśli planujesz zrobić kilka narciarskich w Niseko, wspaniałe menu kolacji i niesamowity salon z kominkiem i uzupełniającym wino. Śniadanie jest japoński styl bez alternatyw, pracownicy są mili, ale dzwonienie taksówki jest misją niemożliwą i każdy jest dość odrzucający z gości, jak nie ma taksówki i to nie jest nasz problem, w hotelu tak drogie powinno być twój problem, czy ci się podoba czy nie.

Park Hyatt Niseko Hanazono’s architecture, environment, interior design, and lighting design were all truly wonderful. We were consistently impressed by the excellence of service, which made our visit even more memorable. The food and beverage service was warm and attentive, enhancing the overall dining experience. The front desk and transportation team were outstanding in assisting us with our trip activities and transport arrangements. Additionally, the housekeeping department did a fantastic job in keeping our room clean and tidy. It is evident that the hardware and software (the staff) at Park Hyatt Niseko Hanazono are perfectly matched. We are so glad we chose to stay at Park Hyatt Niseko Hanazono We look forward to returning in the future!

It’s a destination resort you should really plan for it however from the moment you have met the driver from Setsu at the Kutchan station and everything is beyond your expectations and impeccable service. Love the private Onsen experience yet the public Onsen is also not so busy at this time.  However I will definitely go visit and stay again during the winter time.  Two three four or more thumbs up 👍

The Windsor Hotel at Toya may boast its status as a premier 5-star luxury destination and its historic role as host of the 2008 G8 Hokkaido Toyako Summit, but our recent stay fell far short of expectations. Despite the grandeur of the location and its breathtaking views, the service quality was surprisingly poor for a hotel of this caliber. English communication was inconsistent and below the standard expected at an international luxury property. Housekeeping was careless—leaving a used cleaning towel on the bed after daily room service, which is simply unacceptable. When I drove to the main entrance to pick up my family, I was abruptly asked to leave immediately, even though only a few cars were present. This lack of hospitality was jarring. Additionally, being charged for extra bottled water—something even 3-star hotels offer complimentary—felt petty and out of touch with luxury norms. The most troubling experience came during checkout. Two of our international credit cards failed to process, and although we successfully paid with a third, the staff’s attitude was unprofessional. We were met with a sour expression and the word “FINALLY” once the transaction went through—an unacceptable remark that left a lasting negative impression. While the hotel’s setting is undeniably beautiful, the overall service and treatment we received did not reflect the standards of a true 5-star experience. I hope the management takes these concerns seriously and works to improve both staff training and guest relations.

Stayed at Hilton Niseko Village recently and overall had a pleasant experience. The biggest highlight is definitely the ski-in ski-out access, which makes it extremely convenient for anyone coming to Niseko for snowboarding or skiing. You can go straight from the hotel to the slopes without needing transportation. The location is great, surrounded by beautiful snow scenery and close to the ski lifts. The service was also good — staff were friendly and helpful throughout the stay. However, a couple of things could be improved. The hotel does not provide a microwave, which can be inconvenient if you want to heat up takeaway food. Also, there is no coin laundry service, which might be troublesome for longer stays, especially after days of snow activities. Overall, it’s a comfortable stay with a great location for skiing, but adding basic facilities like a microwave and coin laundry would make the experience even better.

If you are looking for a truly authentic ryokan experience, Spa Shiosai is an absolute gem. From the moment you arrive, the level of care and attention to detail is world-class. The Highlights Exceptional Dining: Each meal was a work of art, prepared with incredible precision and seasonal flair. I especially appreciated the front desk’s proactive service—they consistently checked in to coordinate my preferred dining times, ensuring every meal was served perfectly fresh. Spacious Public Baths: The onsen facilities are fantastic. The public area is expansive and never felt crowded. Having both a sauna and a serene outdoor bath (rotenburo) made for a deeply relaxing experience. Comfortable Living: Unlike many traditional stays, the room here was very spacious and exceptionally well-heated, which made for a cozy retreat after a day of exploring. The Verdict This isn't just a place to sleep; it’s a place to be looked after. Between the thoughtful staff, the gourmet catering, and the top-tier bath facilities, Spa Shiosai offers the perfect balance of tradition and comfort. Highly recommended!

Review: 5-Night Stay at One Niseko Hotel, Japan We recently stayed five nights at One Niseko and overall enjoyed our stay, but there are some important things future guests — especially skiers — should know. The rooms were spacious, generally clean, and had very comfortable beds and linens. A few small maintenance issues could use attention, but nothing that seriously affected our stay. Breakfast was decent but fairly repetitive, with mostly the same offerings each day aside from a few rotating dishes. Transportation logistics are probably the biggest consideration. The hotel only offers one daily pickup from the Grand Hirafu bus terminal, and it requires advance reservation. The hotel shuttle itself runs only to Annupuri and Moiwa and does so infrequently, often not aligning well with lift closing times. If the upper mountain lifts close early 3:30pm if they open at all  and may unexpectedly close due to wind or snow.Yyou can easily end up far from the hotel in this situation. Without the shuttle, taxis are limited and cost around $30 USD, or you may face a crowded 1.5-hour bus ride — skis included. The hotel is also quite far from Grand Hirafu, and there aren’t many restaurants within walking distance. We even walked back from Moiwa one day in the rain because the shuttle wouldn’t return for another hour — not ideal after skiing. On the positive side, ski rental prices at the hotel were actually better than many shops in the surrounding area. The hotel restaurant is flexible too — if it’s not full, you can usually walk in without a reservation. The onsen itself is nice, but etiquette enforcement could improve. Some guests were not following standard onsen rules and wearing underwear in the baths, which created an awkward atmosphere (I felt like an exhibitionist!). Management may want to either enforce rules more clearly or consider alternative policies to maintain guest comfort (allow swimsuits). Overall, we did enjoy our stay, but unless you have a rental car, I would strongly recommend considering accommodation in Niseko Village or closer to the lifts for convenience. One Niseko is comfortable but somewhat isolated, and transportation can become challenging quickly depending on weather and lift operations.

Goshiki is a skiers dream come true!!! Ideally located outside of niseko’s high traffic and a step off the stairs away from skinning up a the mountain from Giving it moderate ratings is only because it’s an older structure with minimal maintenance,…. Rooms were very nice and clean and the waters are rich in minerals. Staying here allows for exclusive 24hr onsen access. Pools get busy after 3-7pm when skiers are finishing up their day,… Go enjoy its traditional rustic building while they’re standing. Seems like within 5-10 years it will be developed and owned by a foreign tycoon! Bring your own food,,.. vending machines have beer only,…