With a stay at Hilton Niagara Falls/Fallsview Hotel & Suites, you'll be centrally located in Niagara Falls, steps from Fallsview Casino and within a 10-minute walk of Skylon Tower. This 4-star hotel is 0.9 mi (1.5 km) from Clifton Hill and 1.1 mi (1.8 km) from Casino Niagara.
Try your luck at the casino or dip into one of the 2 indoor swimming pools. Additional amenities at this hotel include wireless Internet access (surcharge), concierge services, and gift shops/newsstands.
Grab a bite to eat at one of the hotel's 4 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. Full breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Self parking (subject to charges) is available onsite.
Make yourself at home in one of the 1059 air-conditioned rooms featuring refrigerators and MP3 docking stations. 32-inch LCD televisions with premium TV channels provide entertainment, with wired and wireless Internet access available for a surcharge. Private bathrooms with bathtubs or showers feature designer toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
HHailey2023.11.13
This hotel is right in the center of Niagara. Walking distance to everything and connects to the ****** and other shops, which was very nice. On Friday morning we were woken up by a fire alarm at 6AM, this was a bummer and ruined our mood for the day as we were planning to sleep in a couple more hours and enjoy our last day in Niagara. The fire alarm wasn’t so much the problem as the wait to get the elevators to start working again. We were forced outside in 40 degree weather with nothing but what we had on for almost 2 hours. Please get a proper elevator fire system in place to make this false alarm easier for customers.
Located in Niagara Falls (Fallsview), Marriott Niagara Falls Fallsview Hotel & Spa is within a 10-minute walk of Queen Victoria Park and Fallsview Casino. This 4-star hotel is 1.4 mi (2.3 km) from Casino Niagara and 1.6 mi (2.6 km) from Fallsview Indoor Waterpark.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an indoor pool, a spa tub, and a steam room. This hotel also features complimentary wireless Internet access, concierge services, and gift shops/newsstands. Guests can catch a ride on the shuttle (surcharge), which operates within 2 kilometers.
Enjoy American cuisine at Morton's Grille, a steakhouse which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Buffet breakfasts are available daily from 6:30 AM to 11 AM for a fee.
Featured amenities include a business center, limo/town car service, and express check-in. Planning an event in Niagara Falls? This hotel has facilities measuring 2416 square feet (224 square meters), including conference space. Guests may use a bus station shuttle for a surcharge, and self parking (subject to charges) is available onsite.
Make yourself at home in one of the 432 air-conditioned rooms featuring flat-screen televisions. Your pillowtop bed comes with premium bedding. Cable programming provides entertainment, and wired and wireless Internet access is available for a surcharge. Private bathrooms have complimentary toiletries and hair dryers.
SShine.Gao2023.07.02
Well, Happy Canada Day! A pleasant stay indeed, however, still have something particular must be improved, body shampoo is empty, no toothbrush, no slippers, more expensive parking fees.
Fortunately, I received some vouchers as I checked in, receptionists are kind to serve!
Embassy Suites by Hilton Niagara Falls Fallsview is centrally located in Niagara Falls, a 5-minute walk from Fallsview Casino and 13 minutes by foot from Skylon Tower. This hotel is 1 mi (1.7 km) from Journey Behind The Falls and 1.1 mi (1.7 km) from Clifton Hill.Dip into one of the 2 spa tubs or enjoy other recreational amenities, which include a 24-hour fitness center. Additional features at this hotel include wireless Internet access (surcharge), concierge services, and an arcade/game room.Grab a bite at Starbucks, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Mingle with other guests at the complimentary reception, held daily. Relax with a refreshing drink at one of the 2 bars/lounges. A complimentary full breakfast is served daily from 6:30 AM to 9:30 AM.Featured amenities include a business center, limo/town car service, and express check-out. Planning an event in Niagara Falls? This hotel has facilities measuring 20000 square feet (1858 square meters), including conference space. Self parking (subject to charges) is available onsite.Make yourself at home in one of the 613 guestrooms featuring refrigerators and flat-screen televisions. Wireless Internet access (surcharge) keeps you connected, and digital programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
GGuest User2023.04.12
Super tolle Lage an den Niagara Fällen. Wir hatten ein tolles Zimmer mit Blick auf die Niagara Fälle. Freundlicher Empfang. Valet Parking für unseren Miet SUV = 100 Kanadische Dollar. Aufgrund der Top Lage ist das Hotel sehr beliebt und daher von sehr vielen Menschen besucht. Der Andrang am Frühstücksbüffet bereits um 7:30 Uhr ist immens. Wartezeit am Buffet für ein Omelett mind. 20 Minuten und beim Rest vom Buffet geht es drunter und drüber. Sitzplätze werden selber ausgesucht was zu einem mittleren Chaos führt. Das Personal ist heillos überfordert. Hier sollte man die Frühstückspolitik eventuell nochmal überdenken. Einzig toll am Frühstück ist der Ausblick auf die Niagarafälle
Located in Niagara Falls (Fallsview), Niagara Falls Marriott on the Falls is a 3-minute walk from Burning Springs Spa & Thermal Pools and 9 minutes by foot from Fallsview Casino. This 4-star hotel is 0.5 mi (0.8 km) from Queen Victoria Park and 1.6 mi (2.5 km) from Casino Niagara.
Don't miss out on recreational opportunities including an indoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless Internet access, concierge services, and gift shops/newsstands.
Enjoy international cuisine at Milestones on the Falls, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Buffet breakfasts are available daily from 7 AM to 11:30 AM for a fee.
Featured amenities include wired Internet access (surcharge), a business center, and express check-in. Planning an event in Niagara Falls? This hotel has facilities measuring 8470 square feet (787 square meters), including conference space. Self parking (subject to charges) is available onsite.
Make yourself at home in one of the 404 air-conditioned rooms featuring LCD televisions. Your room comes with a pillowtop bed. Cable programming provides entertainment, and wired and wireless Internet access is available for a surcharge. Bathrooms have complimentary toiletries and hair dryers.
JJohn45632024.02.20
The room was okay, but not particularly satisfactory. The scenery is okay, but the facilities are a bit outdated. Hygiene is general, and there is a gap between environment and price ratio.
Service: The front desk deposited a rental fee of 93 Canadian dollars, deducting the parking fee of 47 Canadian dollars a night, and the remaining balance was not returned.
Parking is expensive and inconvenient!
The swimming pool is suitable for children to play.
Located in Niagara Falls (Fallsview), Ramada by Wyndham Niagara Falls/Fallsview is within a 15-minute walk of Skylon Tower and Clifton Hill. This hotel is 1.6 mi (2.5 km) from Horseshoe Falls and 1.9 mi (3.1 km) from Niagara Gorge Discovery Center.
Take advantage of recreation opportunities including an indoor pool and a fitness center. This hotel also features complimentary wireless Internet access, concierge services, and an arcade/game room.
Satisfy your appetite for lunch or dinner at the hotel's restaurant, IHOP, or stay in and take advantage of the room service. Cooked-to-order breakfasts are available daily from 7 AM to 1 PM for a fee.
Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Niagara Falls? This hotel has facilities measuring 1450 square feet (135 square meters), including conference space. Self parking (subject to charges) is available onsite.
Make yourself at home in one of the 192 guestrooms. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.
TTONG2022.09.04
Moderate budget hotel, mineral water charges 3.5 Canadian dollars. In addition to the Ctrip room price, there is an additional 5.86 Canadian dollars to the store, which is very unexpected. It takes about 15 minutes to walk to the waterfall. There is Tim's cafe for breakfast in the middle, or Tim buys breakfast near the waterfall and enjoys it on the lawn watching the waterfall. For dinner, I found a Japanese restaurant, which is unexpectedly delicious Suisha Gardens.
Conveniently located off Highway 405 in the heart of Niagara Falls this Ramada Plaza Niagara Falls hotel is across from Canada One Factory Outlet Mall and near the beautiful Niagara Wine Region and Casino Niagara. Journey behind the falls or take the Maid of the Mist tour at Niagara Falls only 3 kilometers away or take a short drive to Toronto or downtown Buffalo. After an exciting day refresh at this hotel with complimentary wireless Internet access outdoor and heated indoor pools on-site sports restaurant as well as the Meat Market Niagara which is serving high quality food at affordable prices reservations required dry cleaning services meeting rooms and business center with audiovisual equipment fax and copy services. Parking is available for a small fee. Guest room amenities include coffee-maker hairdryer iron and ironing board. Suites smoke-free and handicapped-accessible rooms are also available. Pets are welcome at this hotel. There is no charge for children 17 and under with an adult.
GGuest User2022.09.13
I booked a King-size bed suite for Labor Day weekend from here and then read so many negative comments about it (well I normally read the reviews before booking a stay but this time was a last minute booking and I found a good deal with only a couple suites left so I booked it right away), so I was worried.
As many reviewers wrote the line to check-in was long (it was 3:45pm when we got there), yet there was a note saying they are currently updating the system/software, and the manager did come out and apologized for the wait by saying she was short of staff. Also, before Starbucks closed the staff made some ice capp (sample size) for the line. Both the manager came out addressing the wait and the coffee were nice gestures. Throughout the 20 mins wait I did see a few transaction problems with credit cards not going through and booking issues from specific booking sites. When it was our turn, the guy who served us did not greet us but only asked for my last name and then told me there was a parking fee and resort fee, and told me 2 times that there would be a $150 deposit, which I knew beforehand, and then asked me to sign. From the indifferent facial expression on the 3 check-in staff I could tell they had a long (and possibly rough) day enduring the frustration from the technical issues and customers who might have bias from reading negative reviews before coming. While I am a customer expecting good customer service, believing they should portrait the expected professionalism, that includes at least a decent greeting and smile which I can normally get from a cashier at a supermarket, I would lower my expectation this time to not let anything affect my mood with my loved one for this stay. Maybe I had expected worse, but honestly this was actually not bad at all. (On our way up we came across 2 cleaning ladies who greeted us with smiles)
So we got a suite on the top floor - I must say it is super clean and pleasant! The toilet tank has a little leak to the bowl so there is a small ongoing water sound but that is the only imperfect thing inside the suite. I am very pleased with the room.
I read before about someone drank the bottled water and got charged, there's actually a price tag/note on the bottle. So to be fair people need to read for what is communicated to you.
To make the resort fee well spent I had a swim before it closed (although it is expensive to pay $20 for a swim and it is hard to agree with such ”resort fee”). Again, it was clean and pleasant. The water wasn't warm enough for small kids as I saw some could only stay for a few minutes then left, so it was good for real swimmers like us who could enjoy a small-kids-free swim time.
Many booking sites said there is a sauna room but we couldn't find one, the staff at the reception said he didn't know there is one, and we caught another staff near the pool and asked and he said many years ago there was one but not anymore.
The daily specials at the restaurant Don Cherry and the breakfast menu are costing nothing more than any other entry level restaurants/chain eateries nearby so I think it is good and convenient to just dine in downstairs, especially on rainy days.
So I am writing this to provide a more balanced view. I believe many who think their expectations unmet would vent by writing a bad review, and I do believe bad experiences do happen, yet at the same time most won't care to share their experiences if things are fine and okay. For me, after reading so many negative comments I feel that I can give my honest review to show the other side of the coin - This is only fair for the hotel and the staff who did do a great job, like the staff, Eva, who cleaned our room, and those who stock the pool with clean towels and keep the area clean :-)
(My deposit was clear upon check-out, unlike some reviewers wrote that they did not get back the money after a week)
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Enjoy proximity to one of the worlds natural wonders when you stay at Ramada by Wyndham Niagara Falls by the River. Located on the Niagara Parkway we are the closest hotel to the Gale Centre sporting facility directly across from the White Water Walk and steps from the WEGO Stop - offering direct access to The Falls and many local attractions. Our hotel is minutes from Casino Niagara Niagara Hornblower Cruises and Clifton Hill. Niagara-on-the-Lake and its enchanting wineries offer a great day trip and those flying in will be a short drive from both Niagara Falls International Airport IAG and Buffalo Niagara International Airport BUF. Guests can enjoy a discount at the on-site IHOP.
GGuest User2023.01.31
Property is very nice, located about 5 mins away from all main attractions and Clifton Hill. If you have car, it's easy to transit, otherwise there is a bus stop outside the hotel, which takes your to all attractions. Better to take daily pass for unlimited travel
Our Super 8 by Wyndham Niagara Falls by the Falls is minutes from breathtaking views of Horseshoe Falls on Rainbow Bridge and the excitement of Casino Niagara and Fallsview Casino. You will also have easy access to Skylon Tower overlooking the Falls as well as the fun-packed promenade of Clifton Hill. While staying at our inviting hotel you will appreciate amenities like free breakfast and WiFi in addition to comfortable rooms. Off ON-420 near the Niagara River we are 43 kilometers from Buffalo Niagara International Airport BUF.
林林2022.04.19
The location is very good. The hotel and the parking next to the hotel are very cheap. It takes 5 minutes to walk to the cliffton hill. It is convenient to eat and play. The hotel itself is relatively old, but the room has been renovated. The thing I want to complain about the most is the service. We took our children and asked where the swimming pool is, but we were given a room that is not on the same floor as the swimming pool! Live in and go to the swimming pool to find out! In winter, you need to walk through the open-air corridor to reach the pool! And there is no place to change clothes in the pool! Remind friends who want to use the swimming pool to check in must be arranged in a room with the swimming pool in the same building. Breakfast is included, but as long as it is sweet, it is very greasy.
A stay at Radisson Hotel & Suites Fallsview, ON places you in the heart of Niagara Falls, within a 15-minute walk of Fallsview Casino and Skylon Tower. This hotel is 1.1 mi (1.8 km) from Clifton Hill and 1.6 mi (2.6 km) from Fallsview Indoor Waterpark.
Take advantage of recreation opportunities including an indoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Grab a bite to eat at Turtle Jacks, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours).
Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Self parking (subject to charges) is available onsite.
Stay in one of 232 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include desks and complimentary newspapers, as well as phones with free local calls.
GGuest User2022.10.20
Have to admit , reading reviews about various hotels in this location , we were apprehensive ! Infarct , we changed our reservation to this hotel , as it received the better reviews generally . We speak as we find , its the best way , and for us ,the experience here has been 1st class ! We arrived on a damp evening , having had a long journey from the U.K. to Niagara , we were so warmly welcomed by Victoria , the assistant Manager and her colleague ( whose name I didn’t get , sorry ) who were so friendly and upbeat ! Our room, well , it was perfect , a Huge bed , spacious , coffee maker , massive tv , great shower room , microwave ( if u needed it ! ) … and the best part…………THE VIEW ! ! All we can say is WOW ! Just BREATHTAKING , a perfect view of the falls , at night all lit up , by day , their natural beauty ….truly stunning ! We spent time in the room just staring from the windows ! Oh , and there is a jacuzzi Bath in this room also ! The room was spotlessly clean when we arrived too . A great hotel , fabulous location , indoor pool if you would like a dip , and a gym ! Lots of bars and retauarants around too ! My only criticism is , the room is only serviced once every three days ( seems to be regular occurrence in this area ? ) If this is the worst hotel I get to stay in , I will be VERY HAPPY ! I would HIGHLY recommend the Radisson Falls view ! We booked a. Fallsview , with jacuzzi , well worth it !
Experience the falls at Days Inn Niagara Falls Center St. By the Falls hotel near Rainbow Bridge. Conveniently situated on Center Street in the heart of the city our hotel in Niagara Falls Ontario is the perfect home base for experiencing the falls. Use free Wi-Fi Internet access to stay connected from your hotel room. When you return from your long day of sightseeing relax with your free newspaper work out in our fitness center or enjoy a refreshing swim in our heated indoor pool. Take advantage of guest laundry facilities. Jacuzzi suites are available and kids 17 and under stay free with an adult. Parking available for a per car per night nominal fee plus applicable taxes.
GGuest User2022.10.05
This Days Inn is the absolute best. The staff here are amazing. Front desk staff are friendly always very welcoming and extremely accommodating. (Love that some of these ladies have worked here for year as it always nice to see a familiar face) Housekeeping is wonderful. These ladies work very hard to keep the rooms clean and they dova great job, not to mention they also say hello and a smile. Jen/Jan is lovely. The maintenance staff are always nice and friendly as well. The building is well cared for the proximity to the main attractions is a matter of a 3-minute walk away. I recommend this hotel 100%
Przeglądaj autentyczne oceny i opinie prawdziwych podróżników, które pomogą Ci znaleźć idealne zakwaterowanie
4.6/5
Outstanding
GGuest UserGood: so cute! Older home with 3 bedrooms. Main floor is unit 1 with a large closet with fridge, it’s own bathroom The hood: Room 1 on the main floor featured a private bath with a tub/shower, shampoo, etc. and more towels than I’ve ever seen for 2 people. Queen sized bed, 2 nightstands and lamps, small bistro set and TV. You enter a common area which features a small table and chairs, and a series of slippers and Crocs to give you the hint that taking shoes off is welcomed. There is also a desk with a laptop set up, and wifi. Next is a room set up as a dining room with cups, plates, flatwear, a micro, coffee pot, mini fridge and a formal wood dining table for 6. This is where breakfast was served in the past. They now leave snacks and fruit as well as coffee for the coffee maker, cream in the fridge, and some rather good biscotti when we were there. The owner lives in the house behind, which is attached, but has no internal connection. I understand there are 2 more units upstairs that are large and maybe share a seating area on the landing. The Falls are down the street, maybe 6 blocks or less. The best souvenirs are located in the State Park gift shop next to Victoria’s Restuarant and Tim Horton’s. Ex: small maple syrup in a glass maple leafed shaped bottle $5.98. Elsewhere is was 7.98 and up. The owner has carefully and cheerfully decorated all the parts we saw. With permission, she can show you a washer and dryer in the house. The Red Ganache Bakery down the street is fabulous. I had some dark chocolate cup filled with coconut cream. And there were several gluten free options, including macarons (not macaroons.. a different thing). The rest of the story; Communication, and breakfast. There are listings all over for this property and due to language barriers and being a small operation, not everything is up to date. There is no hot tub. There are bathtubs. There is no beautiful, wonderful country breakfast that comes with your stay. Fruit and biscotti or muffins, coffee, etc. The photos on Tripmasters of the breakfasts and idea of guests gathered around, visiting, was the reason I booked here. The Red Ganache helped me get over it. And.. the phone numbers seem to change a lot. Or maybe they had a land line that went away. And English is not their first language, so be patient. Lastly, most odd and nothing to do with the listing… transportation to and from Pearson Airport is non existent. Oh there’s a bus… $200 for 2 and upwards of 4 hours to get there. We Uber’d for about the same price, and on a weekday around 3, it still took 2 hours to get there. On a weekday around 9 am, the reverse trip was around an hour. Car rental was $500 for an economy car for 3 days, before any gas, taxes or insurance. So, it is Cozy and it offers an alternative to the $300-700 a night hotels. Sorry, my photos were on the way out.
GGuest UserThis hotel is amazing! We were on our honeymoon and received an upgrade to a jacuzzi room with a falls view! The view from our room was absolutely amazing, we looked right down over the falls! The staff also gave us food vouchers and it was a very generous gesture and we were very appreciative of it! The room was clean and the hotel was well maintained. The only issue I had at this hotel was they charged a $100 deposit as I don’t have a credit card, and there was issues with getting the deposit back as they said they released it back to my ‘credit card’ however I explained a debit/ credit doesn’t work like they, they became confrontational, the general manager called me and he was a bit rude and arrogant. I still have not received my deposit back. My husband and I are on a cross country road trip for our honey moon and have stayed in quite a few hotels so far, and this was they only hotel that had an issue with refunding the deposit.
GGuest UserFirst about the water park - so fun and truly great for all ages. We were there to celebrate by sons 2nd birthday and also had our 10 year old. The service is great, staff is friendly, and truly is a magical place for families. Arcade was fine. Overpriced. My daughter wanted to win a stuffy and she didn’t. But that was expected. Restaurants were just okay. Overpriced and just okay. But friendly people so we still appreciated the effort. The thing that actually took down the rating significantly was the beds. We got a kid cabins suite. The kids had a separate bunk area with twin bunk beds. But they weren’t actually twin sized. I guess I didn’t read the small print because if you’re over 5’6 you don’t fit. And we usually snuggle the youngest to sleep and I’m a little over 5’8 and my partner is 6’. They claim the bed in the main room is a Queen. It’s not. My 10y old has a queen bed and it’s bigger. We ended up pulling out the double sofa bed (same width as the “queen”) because my son wanted to snuggle and we all didn’t fit in the main bed. We aren’t big people. Tall yes, but not big (I wear a size small and could barely fit in the bed with my 2yo - we had pillows to stop him from rolling off). Also, the noise was really bad. There was a loud banging that woke up up before 7 everyday. I think if we’re go back we will sleep at a better hotel and just get the water park pass. We only ate half our meals here.
GGuest UserWe researched the package deal and called the hotel directly to book because we had some questions about it. I tried calling the hotel for hours without them answering. So I called the restaurants directly. Skylon answered snd told me the deal is specific. Either salad or French onion soup to start with fresh bread, butter, striploin, chicken, pasta, prime rib, desert was black forest cake or mocha pudding. Plus tea or coffee. Btw no raw or brown sugar available. CoCos steak house never answered their phone after several calls over several hours. In the package it includes one meal at the Skylon one meal at COCOs Steak House. I assumed the dinner would be comparable and the breakfast would be decent. Was I in for a wake up call. Upon checking in which is slow and guests are very frustrated with the speed and etiquette mannerisms they receive at this hotel. In 3 days I never heard ; hello, welcome, thanks for staying, good morning, how was your stay, have a good day, good afternoon, etc. Upon entering our room it was modern, wood floors, wallpaper that was peeling on every wall, sliding door that barely worked, probably from 1970s. TV was small, remote was old and didn't work well. The towels were not in the room, no wash clothes etc. I called the front desk but had to go myself to get them. The bath mat never came. The bottom of the tub is extremely slippery, dangerously. The bed however was extremely comfortable and the linens high quality and spotless clean. The pillows were great as well. The rest of the room was clean with no complaints. Although I requested a higher floor, we received a ground floor, so no balcony or outside furniture to relax. Also for security reasons I prefer upper floors. Dinner at Skylon was great. The views, the food, and service were all excellent, although my meat was slightly overcooked it wasn't worth mentioning to the server. Dinner the following night at COCOs steak house was the complete opposite. The dinner selection was quite limited. Choice of one entrée, no appetizer, no desert. ! You had the choice of personal size pizza, chicken, prime rib, pasta. Although I had rare prime rib the night before, I ordered it again. They included choice of potato and veggies. I had baked potato. They don't have the loaded option although they have butter, sour cream, and bacon. Dinner arrived and was a sad story. Although I asked for rare, it was obviously cooked days earlier and reheated to well done. The portion was small, meat was extremely chewy, and no flavor at all. Served on a small diner plate with sour cream in a plastic cup. Definitely not worth $140 that was the price difference per night for the upgrade for the meal package. Breakfast at COCOs was sad too. It was limited to tea, or coffee, no option for juice, pancakes, or waffles Two eggs, bacon or sausage with toast but rye wasn't available either day just because it wasn't I was told. Lol. It didn't include hash browns or potato. Sl
GGuest UserThe newly opened hotel is very tall, the front desk lady is beautiful, the voice is sweet, the room is clean and spacious, the second floor has a terrace, the environment is elegant, the parking lot is large, the front and back yards can be stopped, the breakfast is great, the variety is multi-flavored Well, it is very close to the waterfall. You can walk over. There is a bus at the entrance of the hotel. The transportation is convenient, but it is not noisy. It is very convenient to eat around. It is awesome! By the way, the boss is very good, is Chinese, people are very enthusiastic, handsome and will take pictures, it is said that the photo of the decoration hanging in the hotel is taken by the boss himself, beautiful! Give a 5 star rating
MMkerry81We traveled here for a mini family vacation and I really enjoyed our stay! LOVES: the Juliet balconies that overlook the central atrium -- I loved having a place to drink a coffee or glass of wine in the evening that wasn't the hotel room itself. - the ambiance of the atrium was relaxing and sweet - free breakfast and parking (BONUS) **I loved having breakfast available for our young kids. They served cereal and fruit, toast and muffins. The eggs didn't look amazing, nor did the sausage but it's a FREE BREAKFAST! In Niagara Falls! That alone saves almost $100 for a family of four. -fridges in the bedrooms - price was great :) CONS: - it's outdated. Don't expect modern rooms and decor; the rugs are worn and paint is peeling - the central atrium is very loud in the evenings, busy with hockey tournaments and swimming children. The hotel has quiet time starting at 10pm and they were vigilant in following this protocol Overall: Go here with your family! It's super cute and get a room with a balcony :) Michelle
GGuest UserThe Hotel by far isn't wheelchair accessible we had a hell of time getting me in and out of the 2 sets of doors. I had asked before hand if the Hotel and room was wheelchair accessible. The elevator smelt musky. We booked for 3 nights. When we entered the room it also smelt musky, but we didn't think anything of it. The first room they put us in only 1 of the lamps worked out of 3. We The TV was snowy and we said something to the front desk and we were told that they've been having issues with the cable. The switches beside the bed only 1worked and they looked sunken into the wall. My wheelchair just barely fit through the door to the room. My husband and I woke up in the morning all congested. My husband noticed water damage in the corner by the ac. We told them at the front desk and they said someone would look at it. When we got back from the days outing, nothing was done. My husband went to the front desk to get our money back due to the fact that I'm allergic to mold. Cause we booked online they couldn't refund but switched us to a room with a jacuzzi tub in it. Low and behold the TV works perfectly. There wasn't enough towels for 2 people left in the room. Out of 2 ice machines only one worked but just barely. The restaurant didn't have any hours posted. We went to the pool, was very disappointed to find the hot tub gone. The pool looked like it hadn't been cleaned for awhile. There was no smell of chlorine the rope that was supposed to go across the middle of the pool was tied to the rail and the other end to the emergency ring. There was bits of pool noodles all over.
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Czy mogę anulować lub zmienić rezerwację hotelu na Trip.com?
Zależy to od regulaminu hotelu oraz daty anulowania rezerwacji. Zapoznaj się z sekcją regulaminu wybranego hotelu. Aby anulować lub zmienić rezerwacje, zaloguj się na swoje konto Trip.com, przejdź do „Moich rezerwacji” i postępuj zgodnie z instrukcją.
Jak mogę skontaktować się z obsługą klienta Trip.com?
Możesz skontaktować się z całodobową obsługą klienta Trip.com, odwiedzając Centrum pomocy na Trip.com i przesyłając wniosek. Możesz także skontaktować się z nami przez telefon lub czat (w zależności od Twojej lokalizacji).