Znajdź hotele oferujące Hot Tub w mieście Detroit

Poor service and bad management. Have been staying with this hotel for years . The service level and lounge has been slow and closed during Covid. (Just as an update Covid restrictions are over so wake up)My latest stay was not acceptable. Missing items in the room like iron . Had to call house keeping and they were all but rude to bring to me. Checking in was also rude and no Bonvoy recognition nor did that have any recognition for titanium status until I ask them and they said ok however because lounge is closed . They gave me a breakfast voucher and told me good for $40 breakfast before 12 and $20 after for snacks . First day did not have any issue I had a beer and candy . This has also been the same for the last 10 visits. When I tried this second morning to get a water and snack the manager in store told me I could not and only breakfast items . He told me he has been there for months and this is the rules. He then brought over a front desk manager who told me that this has always been the policy and therefor only breakfast items which by the way the have like two. Bottom line as Bonvoy hotels comeback and think they can skim from the customer on service and amenities they will soon learn and pay the long term price of lost customers. The hotel rates have doubled and I understand inflation however cutting service and loyalty is not good business.

Wonderful hospitality in hotel and IHOP/Applebee's restaurant. Clean room with microwave, fridge, desk and good WiFi. Skyway walkway to the Renaissance Center and Renaissance Marriott. No winter coat needed. No complaints here! Nice sofa with convenient food tray table. Lots of mini shampoo and shower gel thingies in the bathroom! Intuitive design. Definitely a good hotel for business travel.

During the Christmas period, there are not many people in the hotel, the city is very deserted, the hotel health is OK, the service is also responsive, the facilities are relatively old, some equipment is not very aura

The staff is amazing, and they go out of their way to help you with all your needs. The rooms are very clean and quiet. The hotel is located a quick walk to Ford's Field and Comerica Park and many fabulous restaurants and bars. Onsite valet parking is a plus. We travel a lot, and rarely do you find a front desk staff that that is so warm, friendly and helpful.

Where the APEC Ministerial Meeting is held, the room is large, some of the facilities are a bit old, and the hotel lobby is not very grand. The surrounding environment is relatively quiet and public security is good. It only takes a few minutes to walk to the core area of ​​the main city.

It is close to the city center, not far from the supermarket, and also close to the GE building. The front desk is very kind, and it is returned in US dollars. Overall it is good. The breakfast is relatively good.

If I could rate it 0 stars I would. I'm going to write a review on every platform and the BBB about this place because I can't believe this happened. My boyfriend booked a night as just a getaway and it turned out horrible. We spent all of 1 hour in this ”hotel” altogether. This place falsely advertised clean, modern rooms but, what you really get is a cell fit for an inmate with a lot of connections. The floors were concrete and the room was filthy. In the first room we were put in they tried to hide a HUGE BLOOD STAIN filled with hair between the sheets and the mattress. The tub also had a ring around it. I was so shocked I didn't think to document it in the first room at the time and really wish I had. The staff was accommodating at first as they should be and we received another room next door to the old room and the same thing. It appeared to be fine but, upon inspection the shower and sink filled each time we used them. I took a shower and looked up at the ceiling covered with black mold. We ultimately decided to leave mid-stay at 4 a.m. because we didn't feel comfortable staying there in a filthy, moldy room for $300. We talked to the front desk for a refund and they took our number and told us management would contact us. We never received that call and decided to call ourselves they're currently giving us the runaround not trying to refund us and being very combative. JUST AVOID THIS RENOVATED HOMELESS SHELTER ALTOGETHER!!! AND KEEP YOUR MONEY FROM THIS SCAM MOTEL 6

Every staff member I encountered was incredibly kind and went out of their way to help us or just ask how we were doing as we passed through the lobby. The hotel is older and the elevator is small. The doorway of the room was also small. We had a wheelchair with us but as it was not a large one, it was able to fit. The room was clean and nice. My major complaint would be the bathroom door. While the sliding barn door is trendy it does lack privacy and there’s no handle on the inside of the bathroom. If you slide it with a small amount of force, it would ricochet off the other side of the closet area and bump into the person who was walking in or out of the bathroom. As we did have an older adult (85 years young) who was using a walker I was concerned about that. The street noise guild be heard but that was ok. The walls are thin so you do hear other patrons. The breakfast area seemed very small and just so-so looking good choices. We ate elsewhere. Overall, decent hotel with clean rooms for the price. And close to where we needed to be.