Julie
27 listopada 2023 r.
When prepaid and having to check out early neither hilton or ******* would do anything to refund over 1000 for the remaining stay, the hotel was dirty, the staff rude and uncaring. Frustrated when asked to do their job, on a simple request of a room refresh. I traveled with my dogs while reloacting and was going to be staying for two weeks, when I ran out of many things in my first two days they were Frustrated when I asked for a room refresh after a week. Since I had my dogs with me I needed to leave the room, and needed timing of how long to stay away with my small dogs. Which was unclearly communicated on timing and poorly done, as they didnt even leave me enough toilet paper for the rest of the night...
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