Kaatskill Mountain Club and Condos by Hunter Mountain

My family and I had a very bad experience at the Kaatskill Mountain Club on February 24, 2024. I would not recommend this property to any travelers looking to visit Hunter Mountain. The Holiday Inn in Saugerties NY is a much better option. I hope this helps other travelers make a better decision than we did when we regrettably booked a room at the Kaatskill Mountain Club. We found the front desk staff to be rude and unwelcoming, and the property is badly outdated. The beds need to be replaced and we found the heat in the rooms difficult to regulate. The pictures and descriptions on the website do not accurately reflect the quality of this property from our experience. 1 Star Review. Advise against booking a room at this property. Better options in the area.

This lodge is acceptable but not much more. On the good side, the outdoor heated pool is lovely. Children seemed to enjoy if tremendously. The mostly Peruvian staff of the restaurant and bar were warm and welcoming. The menu has most bases covered. The bar was well-stocked. On the bad side, the only breakfast option was coffee and mini-muffins with some other packaged pastries. For more you would need to head over to the main ski lodge at 8:30. I like a hearty breakfast so this was disappointing. The in-room accommodations are adequate, a little drab but clean. A note to EV car users: there is a charging station a short distance away, close to the main lodge complex. It’s the kind that takes 8 hours to recharge your car, but there was no competition for the two slots. It’s an 8 min walk back to the lodge. The night clerk offered a ride.

I never write reviews, but our experience at this hotel was really unfortunate. While I appreciate its proximity to the mountain, there are a few basic things that I would expect from a hotel that charges $500 a night. - the refrigerator in the room was making a loud humming sound. It took 3 hours for maintenance to arrive. They tried to fix it and could not. The noise stopped for some time and then my son woke us up at 5 AM because he could not sleep. We ended up turning the refrigerator off. In the morning maintenance came and said that this was normal refrigeration sound and we are just not used to sleeping with one in a room. I explained to him that we travel all the time and my kids sleep in the room with a kitchen and this is never a problem. He said he ll come back later.. not sure if he did, we went skiing and the noise was there when we returned. - you are given 4 pool towels- if you need more because you used them, you are out of luck.. there is no daily housekeeping in the room, and when I called the front desk they said the hotel is full and they don’t have towels and housekeeping is backed up. For almost $500 a night not to have enough towels!! - the pool is advertised as warm and it is far from that. While it might be ok with kids who are running around, it’s way too cold for leisure swim.

BUYER BEWARE. I booked a room for mid December for a couple of nights - long before the holiday season rush and their potential to sell out the rooms for the x-mas holiday season Unfortunately had to cancel due to an unforeseen family issue. When I requested a refund for the $736.00 was advised that I had booked an option that does not allow you to cancel or get a refund. In hindsight the on line reservation option was a little sketchy on that front hence my mistake. When I explained this to them they said too bad and that no refund will be issued. Partly my fault for sure but for sure the hotel was not sold out and they were not losing out on an unsold room nights. So much for customer service.

We literally booked the day we were going there. It was the only place available for a group of 8, on 4th of July weekend, but we literally called Friday for the same day booking. When we got there we were pleasantly surprised. Full kitchen with plenty of space, full fridge. Everything was clean, the pool is heated. The hot tubs are great! Got to ride up the lift, to the top of the mountain, right near the resort.

My husband and I stayed here Memorial Day weekend since we were doing the NORA off road tour. From the time we checked in to the time we checked out we had a great experience. Pawlee checked us in and made it so easy (she even upgraded us to a Studio deluxe when we initially booked a studio). Thank you Pawlee!! We loved the studio deluxe since it came with a full kitchen including a dishwasher which we weren’t expecting! The room was clean and had a Murphy bed. We never slept in a Murphy bed before so we found it pretty cool. It was so comfortable that it was hard to get up out of bed in the morning. The room also had a table with 4 chairs, a sofa which I think is a sofa bed since extra linens were provided. It even had an electric fireplace which we didn’t use since it is summer. The closet was pretty big for a studio room as well and came with an iron and small ironing board. The room itself was quite large for a studio which we also weren’t expecting (hence studio “deluxe”!) Overall, we loved our room!! If you’re a couple looking for more space book the studio deluxe. The front desk staff was amazing as well!!! Taylor and Krista helped us so much with our *********** mishap. They went above and beyond to ensure we were accommodated! Thank you Taylor and Krista! We will definitely return!

A very nice place but was disappointed that it was NOT ski in/ski out which was one big reason that we booked this facility. Sadly the weather has not been good for skiing and as a result there was no snow to ski in or out on. So call first and ask If ski in/out is important to you otherwise you can walk down hill to the lifts. On a more positive note, the room we had was the cleanest room we been in over the past few years!!

My boyfriend and i just stayed at the KMC for a long weekend and it was great! All the staff are super friendly and helpful. Our queen studio room was clean and comfortable, had a couch and coffee table and all amenities were supplied. There’s no fridge or microwave in the kitchenette but we put our cooler on the balcony and it was perfect. We ate at VanWinkles twice and our food was good. The bartender Johnny is a plus! We used the hot tub each evening and the sauna a couple times too. The heated pool was awesome but when it’s windy and below freezing, the hot tub is the place to be. All of the guests, including kids were pleasant and well behaved. We were able to drop in on a green hill from the parking lot and snowboarded for 3 days straight. There is a cold, basic continental breakfast daily (coffee, oa**eal, some type of fruit, bagels or uncrustables, etc) We will 100% be returning.

This resort lodge lives up to its description. Well appointed, with all the facilities typical in a ski resort lodge and priced for it. The staff are super friendly and helpful. And always cheerful. Unfortunately, if you are there to enjoy the outdoors, like we were for wheeling on the Mountain, there will be no time to enjoy them. Also, both the restaurant and fitness center open too late in the morning to be useful. That said, I will return.