A lovely hotel and a really positive experience. We had a sea view room with a balcony which was excellent. They provide water everyday and there is a fridge and safe in the room. The hotel is big but doesn’t feel overly massive compared to some of the other resorts near by. First impressions very good with the newly refurbished lobby and downstairs area. The hotel has had a brilliant face lift compared to some of the older photos on Trip Advisor. The pools were great and everything was always very clean. The gardens are landscaped beautifully. We spent most of our time by the adult pool which was quiet and had a bar. There are a few other pools which are a bit louder and more for families. The aqua park is good and new because it’s in it own self contained area. Slides for small and big kids/ adults which is fun. The beach is also nice as it’s private, there are plenty of sun-beds and shade. Food wise, we enjoyed the buffet and there are some A La Carte restaurants included in the All Inclusive. These were nice to visit for a change. The food was always very fresh. Breakfast is good at the main buffet and the option of going to the beach restaurant as well. The bars are good. Only local alcohol is part of the All Inclusive but we didn’t have any problems at all, they made nice cocktails and the service was fast. I wish there was another spot by the pool to get ice cream rather than just at the aqua park. We went on a diving excursion where we scuba dived for the first time. This was through the diving centre at the hotel. The trip was a little chaotic but overall very pleased and we felt safe and had fun. The spa could do with a refurbish as the decor and equipment is quite dated and lacking the feeling of luxury. The massages were pricey, almost the same as what it costs in the UK. I had a mani-pedi and a facial at the beauty salon which was nice, but it isn’t particularly luxurious. My partner also had a shave and haircut which he was really pleased with. The staff were nice on the beauty salon. Osama who seems to be the manager, was very good. There could be more things to do in the evening apart from wait until the 9:30 entertainment. We went to a couple of the shows and they were alright. The fire show was the best. It would be good to have more evening beach entertainment e.g. musicians. The animation team are lively and there are several activities you can chose to join throughout the day Disappointed that you have to pay for the tennis court and the crazy golf, explains why nobody else is using them. We just wanted to have a short play to see if we liked it. We visited on the first week of October and we were surprised to be one of the only British guests, the majority of guests were German or Egyptian so we didn’t really get to socialise (just more of an observation and not a criticism). Most of the staff spoke German as well as English and Arabic. You could pay for lots of things in Euros, Pound Sterling or Egyptian Pounds.
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