Verified traveler
17 lutego 2024 r.
As soon as we got there the hostess told us that she could get us a lower rate for our room. It would’ve saved us $140, but that she wasn’t going to just because she didn’t want to deal with the hassle. When we got to our room the toilet started leaking water everywhere so we told the front desk and they said they would send someone to fix it. Ten minutes later a man came and cleaned up the water but did not fix the toilet so it continued to leak. Toilet water was all over the carpet and all over our bags and shoes and clothes. So we went to the front desk again and had to ask for a new room because the hostess didn’t want to deal with switching us she was just going to send the maintenance man to clean the water but didn’t want to move us to a new room. She was rude and treated us like we were dumb. She made us feel very uncomfortable and like we were a nuisance because their toilet ruined our clothes and stay.
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