Gość
16 września 2023 r.
Left my key on reception. They didn't bother to ring to let me know. Even when they locked up for the night. Got back at 11.30pm to find it shuttered. No bell. No night porter number (except on a desk behind a locked door). No answer to the phone. Luckily, as l was looking for somewhere else to stay, someone turned up and let us in, and l found our key in the desk. Emailed the manager who didn't bother to respond. Terrible customer service. Just don't bother.
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