Fiesta Garden Hotel by SMS Hospitality

The hotel is clean and we like the amenities and also the free breakfast, the staff's are a bit slow.

We had a great stay. The staff are very accommodating especially the handsome guys in the reception.

Please do not book this hotel. I was angry.There is a old lady wearing a blue striped shirt who has a poor service attitude. If she is not the owner of the hotel, it is recommended that the hotel dismiss her, otherwise it will affect the development of the hotel. Firstly, when I booked a room, I saw that there were four vacant rooms and there was no WiFi request for a room change. Other staff were preparing to change rooms for me, but she refused my request. May I ask who gave her so much power? Secondly, we should have received free mineral water after renewing our house, but when I asked her for it, she charged us. Thirdly, my room card was placed in the room and asked the staff to open the door, but she was not happy to give me a bad look. Would you really feel comfortable staying in such a hotel? The service attitude was particularly poor, so I quickly closed down. I never give negative reviews when staying at a hotel, this is my first time giving negative reviews.

Room n place was clean but amenities was not complete, said they couldnt bring hairdryer from other rooms? There was no hot water until we asked receptionist about it for help. Telephone not working, wifi was worse than my data. Receptionist n team was really nice and sorry about the inconveniences tho. Room aircon was cold and the bed was comfy but the blanket kept coming off the blanket cover. Overall its okay to stay in but take note to bring your own hair dryer and if need help, have to walk to the receptionist for help.

Friendly and accomodating staff

The hotel was very quiet and nice big room with comfy beds. We loved our short stay here. The staff was also friendly. The internet is a bit slow.