My Place Hotel-Kansas City/Independence Mo

Had an interesting time here. Got done what I needed to. My husband and I live Over the road trucking. We booked 2 nights here so I could make/design my daughter's birthday cake after I baked it elsewhere, that's why we reserved a hotel with an kitchen in-room specifically. We have stayed in many many kitchen rooms and I have to say this is the saddest one I've ever seen because these rooms don't have dishwashers they don't have ANYTHING to use. Visually it's great!! I was incredibly stressed just because of so much to do and instead of a useful comfortable room it was the absolute bare minimum. Positives - Bed was comfortable. AC worked. Water pressure was good. There was a full size refrigerator, additional sink, and stovetop with 2 burners (didn't use). Did not make it to try the breakfast. The hotel staff was kind and helpful the first 2 days. The elevator was quick. Would be great to have a few useful baskc kitchen & cooking items that could help collected cleaned and replaced. Every hotel room has a coffee maker as it does a hairdryer in the bathroom so I don't count that. Other than a standard coffee maker there's nothing to use in the kitchen. So you show up to a hotel room with 85% of a useful kitchen (no oven) and I guess you need to bring plates, cups, silverware, pots, pans, spatulas, large spoons??? You can buy one plate for $3 in the little store downstairs, I didn't even see how much a pot or skillet was...or a single spoon but saw them there when I went down to buy a $3 can of sprite 😩 (really?). At least let people borrow them! Incredibly disappointed, especially for the price when we've gotten better deals at Candlewood, Best Western Suites, La Quinta, countless other suites with kitchens that you can actually use. I'm glad I happen to have a PLASTIC KNIFE and fork with me or I don't know how I would've even cut the dang cake!!!! That's like providing the bed frame, box springs, and mattress.... but no mattress cover, sheets, blankets, or pillows, but the bed feels great if you bring your own bedding. I realize not every hotel room has a kitchen like it does a dressed bed, but usually if it does have a kitchen then there's some useful items to go with given amenities. Room 200 - We had 2 very tight curly short hairs in our shower ON TOP of the provided bottles of soap on wall 😩. Water went EVERYWHERE when we took showers both days because the incredibly heavy curved shower curtain rod was pulling the brackets on the wall down so hard that over time it has pushed the paint on the wall into a little scrunch at the bottom of the bracket on both sides of the shower, it's missing several screws or they were just never put in, it's been that way for a while the way the paint looks slowly scrunched. There's no table on one side of the bed. For over $115 a night WITH a deal this was equivalent to a stay somewhere way less quality. At least if we ever come back I know to pack all kitchen cooking items I might need to make anything. One o

My room had a full kitchenette with full size fridge and ice maker, stove top, coffee maker, toaster and microwave! There were even paper towels and some dish soap for doing dishes and tons of cabinets. I only stayed 2 nights but anyone looking for an extended stay, definitely check this place out! They have a poop bag station outside, guest laundry, super comfy bedding, and the rooms smell amazing!

Staff excellent, beds comfortable, Wasn't real happy with bathroom floor but rest of area was very clean. Comfy chair in room and best of all close to several eating places. Sadly to use their kitchen area would be very expensive as you have to get all kitchen materials at the desk and charged for them.

Cleanliness. The exterior of the building is well kept and the overall color scheme and design are pleasing and inviting. The room we stayed in seemed to have clean bedsheets and towels, and the hard surfaces appeared to have been wiped down. While we as pet owners appreciate this is a pet-friendly hotel, from July 11th to July 14th, 2024, room 303 smelled of cat urine. Please shampoo the carpets to the highest level of quality after pets soil them. The toilet was backed up. After acquiring a plunger from the front desk clerk we plunged and purged the toilet ourselves. Feces from a previous guest were witnessed in the toilet bowl and eventually eliminated. Repairs Needed. Room 303, the exterior window screen frame appears to have been pushed out and damaged at some time before our stay, with damage still very evident. Damage can be seen on the upper left-hand side of the frame. The outlet directly behind the television did not work during our stay. We plugged the television into the next outlet to the left nearest the table. The dresser drawer slides appear to have been installed at a downward angle as the drawers would constantly slide open on their own. Communication. The elevator was out of service during our entire 3-day stay. No indication was given to us on its status. I traveled up to the 3rd floor every day on a surgically repaired Achilles tendon (April 3, 2024 surgery date) Communication. Please ensure customers receive an emailed receipt to the email address provided when booking. I had to call a couple of times before my stay to get this. I even sent a printed screenshot I fortuitously captured of my receipt via US mail along with a self-addressed stamped envelope requesting that a printed copy be sent back to me for my records before my stay. As of this date, I have received the original booking receipt, and the checkout/closeout receipt via email, but it appears the staff of My Place Independence MO kept the self-addressed stamped envelope I sent which doesn't seem honest to me. For these reasons, and until I have received the documents requested along with proof that changes have been made, I am unable to recommend this location to my friends and colleagues. I wish management and staff at this location success and long careers in the highly competitive service industry.

Take a bathmat. No one contacted us about an injury after falling on their property. Requests for incident report were ignored. You’re on your own if you go here

We had a great stay at My Place Hotel. The hotel is pet friendly, in great location to the Chiefs Stadium and the the staff was friendly. I Would definitely stay again and recommend it to anyone who’s in the area.

Staff member Takila is very friendly and welcoming! She ensured we had everything we needed and made our transition from a 1 night stay into 2 nights quick, and easy. Hotel is clean and quiet. We will definitely return.

Was told I should have booked direct with hotel…I prepaid with hotels.com….she charged me again for the rooms regardless. Still waiting for the refund. I tried to explain to here I had prepaid…crikets

Horrible personnel to begin with. Not friendly in fact rude. Charged me again for the room when I checked in...even though I paid in full via **********. Asked for it to be reversed...told it was...to only find now a second charge on my card.