Hotel San Francisco Irapuato Business Class

Depends on what you are used to. I would liken what I experienced to a public area that happened to be clean enough to sleep in. The carpet floors reminded me of old ****** carpet. It’s a huge building with probably a lot of vacancy in a downtown area. Maybe adjust your expectations. I would say it is worth what they charge for what you get out of it.

There was nothing I liked about this property. First they do not abide by their policy. When I got there they said they had no rooms, no AC, no parking. Even after stating in their amenities that they offer parking, AC. It was the worst experience ever with hotel and ******* as well. They both refuse to issue a refund even after they were at fault. I booked for two rooms with parking and AC included in the amenities. The front desk rep said they had no rooms available, then she said we have your rooms, but just so you know there is no AC. It was late and I had my kids, so I told her I would take the rooms. Then she said and I quote "Just so you know we do not have parking for your cars" I asked her what do you mean you offer parking and AC in your listing when I booked, she said " well that is just a way to sell out rooms" shame on her customer service and how the hotel handles situations. I asked her to cancel my reservation, she told me I had to go thru ******* to cancel. I called ******* and they said the hotel refused. They just blamed each other back and forth. I would like to mention I called ******* right away to share my experience and a rep advised me he would cancel the reservation and I would get my refund. All of a sudden the call disconnected. I was tired so I called the next day and another rep answered and my refund was denied. I had to pay hotel twice because they refused to issue a refund after they had already said they would. Be very careful with *******

The only good is location. The staff is teying to help, but they are limited what they can do. No air conditioning not even a small fan. No shuttle service, so why offer it. Sheets are torn and dingy and so are towels. They try to clean with what they are given. Owners just want to make money and don't care if the customers are comfortable. Never again, I got heat stroke doctor said I needed a cool place to stay.

Need to update linens n towels, either dirty or stained and old. Location was nice.

It is very ugly and dirty

Nothing outstanding.

I don’t really have anything nice to say about this hotel. Be cautious if you want to stay here! I don’t recommend it!

The best part of my staff was the parking attendants, they were wonderful. The rooms were very old. Our first room's shower drain was not working so we were changed rooms. Then we weren't given additional soap and shampoo because they only give you one per stay. No WiFI in the rooms. The room for our daughters' was bad as well. The window handle was broken and the electrical wire for the door was all gerry-rigged.

Staff was very friendly and helpful. Cleaning service was excellent. Room was clean and comfortable. Bedaheets were clean. I was disappinted in the condition of the property. Blinds were broken and dirty. Carpet, towels, and lamp shades were old and needs replacement. However, the property is located downtown and near all shops and is very inexpensive. I slept comfortably. If Inreturn to Irapuato, I will stay here again and will know what to expect.