holaasafarikenya
29 sierpnia 2023 r.
On behalf of ourselves and our clients Simone & Torsten booked under Smile Tours 2nights 20th and 21st Aug 2023,we say thanks to Mr Okello the General Manager, Mr Edwin the Doctor who attended to our client not forgetting the entire team of the cooks and waiters who were 100% ready to treat our beloved couple for a suprise Sundowner and a marriage proposal champagne ,a mixture of all beverages and snacks. This was not possible if it was not for Mr Okello GM who went beyond his duties to offer us a rescue team of mechanics,extra 4x4 Landcruiser to pick our guests in the middle of the jungle in Samburu Reserve, it took less than 15mins for the Ranger full loaded (security) and his Ashnil team to arrive and pick our guests. It was awesome and shocking to see one call working and getting immediate respond from the General Manager himself,our guests were shocked and did believe their eyes that in the middle of nowhere i could get rescue and quick respond from the entire Samburu Ashnil Camp management courtesy of Mr Okello. For anyone who thinks of visiting northern part of Kenya at Samburu, kindly book Ashnil Samburu Camp because the security, customer care is beyond what others can even go closer,, we have been booking this amazing place and that wont change because all other remaining bookings to Samburu will be 100% reserved at Ashnil Samburu Camp. Our clients went back to Germany with hearts full of joy and expect them to share their own experience with the world as well. Our next booking is there and October 2023 we are there , November and entire this year, next year and beyond. Keep it up Mr Okello and your lovely front office team not forgetting MaDvD the SuperMan incharge of all drinks at the Bar .. The room setting after the late sundowner treat was another suprise for our love birds + complimentary wine in the room. We will continue working together as real partners. See you soon & God Bless your spirit and attitude towards your customers,, .... we give you 1000/1000 Shikeli M. Shikeli Team Leader Owner Holaa Safari Kenya / S.T
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