Planet Hollywood Adult Scene Cancun Resort
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Pokoje i goście
1 pokój, 2 osoby dorosłe, 0 dzieci
Wszystkie obiekty w: Isla Mujeres
Planet Hollywood Adult Scene Cancun Resort
Ochrona zdrowia
Carretera a Punta Sam, SM006 MZA2 Lote 7, 08 Zona Coster Zona Continental, 23028 Isla Mujeres, Quintana Roo, Meksyk
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With a stay at Planet Hollywood Adult Scene Cancun, An Autograph Collection All Inclusive Resort - Adults Only in Costa Mujeres, you'll be within a 10-minute drive of Playa Mujeres Golf Club and Punta Sam Ferry Terminal. This luxury hotel is 8.3 mi (13.3 km) from Ultramar Ferry Puerto Juárez and 9.7 mi (15.6 km) from North Beach.Pokaż więcej
Wyrównujemy ceny
3.7/5Czystość: 3.7
Cała 100 ocena
Udogodnienia
Kryty basenBasen odkrytySaunaSpaSalon masażuSala fitnessParkingGratisRestauracjaSala spotkańCałodobowa recepcja
Wszystkie udogodnienia
Otoczenie
Lotnisko: Cancún International Airport
(34,4km)
Charakterystyczny obiekt: Jungle Safari Cancun
(2,0km)
Charakterystyczny obiekt: Cabañas "Isla Blanca"
(2,1km)
Mapa
Pokoje
Oceny gości
Popularne pytania
Zasady
Udogodnienia
13
Directors Suite One Bedroom
2 King bed
Free Wi-Fi
Air Conditioning
Private Bath
Bathtub
TV
Sprawdź dostępność
5
Junior Suite
3 Queen bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
TV
Towel
Sprawdź dostępność
4
Junior Suite Swim Out
3 Queen bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
TV
Towel
Sprawdź dostępność
6
STAR Class Directors Suite One Bedroom
2 King bed
Free Wi-Fi
Air Conditioning
Private Bath
Bathtub
TV
Sprawdź dostępność
5
STAR Class Junior Suite
3 Queen bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
TV
Towel
Sprawdź dostępność
4
STAR Class Junior Suite Ocean View
3 Queen bed
Free Wi-Fi
Air Conditioning
Private Bath
TV
Towel
Sprawdź dostępność
5
STAR Class Junior Suite Swim Out
3 Queen bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
TV
Towel
Sprawdź dostępność
Ukryj rodzaje pokoju
Oceny gości(100)
3,7/5
Zweryfikowane opinie- Czystość3,7
- Udogodnienia3,7
- Otoczenie3,7
- Obsługa3,7
Sierra
13 lutego 2024 r.
Honestly, you couldn't pay me to go back. Just take your money and flush it down the toilet, because that's what you are doing if you book this property. Dirty, no hot water, the food wasn't edible, the drinks were not only weak but you couldn't even get service on the property, and good luck trying to just ask for a bottle of water. The only time we received good food or service was when we paid extra for something. A cabana or an uncharge at a restaurant. The restaurants are open very weird hours and there was one day around 3pm or 4pm where we tried 4 different places and no one would give us food. The beach is beautiful but that's about all. I have stayed in hundreds of hotels and resorts and this is the worst one by far.
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Carissa
29 stycznia 2024 r.
This is our second time at Planet Hollywood. We had such a great experience the first time we came back. Star Class is worth the money. Dinner reservations are always taken care of and having a concierge for anything you need is great. We stayed in the adult scene side which we enjoy because our kids are grown and we can relax if we want. We still have access to the family side and all the restaurants there. We will be back again!!
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Kayonna
27 stycznia 2024 r.
The over all stay was great outside of our room looking like it was a show room ( we didn’t have no cover to our lock or a room # on the door ) and i told them it was my 30TH bday upon stay they didn’t do anything for my bday we had a complimentary bottle of wine that i had to keep inquiring about & kept being told someone was bringing to the room i didn’t get it til my last night stay .. the food options were great , pools were clean & always something to do
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Shiniqua
24 stycznia 2024 r.
Everything was beautiful!!!! The only problem for me is the food quality and taste….I ate at the burger joint for the best in option! Someone picked up my sunglasses, who ever did was not honest about turning them in to lost and found😡
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Kina
22 stycznia 2024 r.
Not an all inclusive resort. Additional fees for everything. The staff’s quality of service is based on tips. Hotel staff are unaccommodating. You have to become irate or escalate an issue in order to obtain a resolution. Everything is no sorry we can’t do that unless you buy a star class package.
The resort amenities close early. Example the pool closes at 7 pm all year, the restaurants and bars close by 6pm at the pool and 10 pm or 11 pm by the restaurants. The only late night a**osphere is the nightclub and sports bar that close at 2 am.
The rooms have a musty/mildew smell. We had little black bugs with wings in room 15213 & 29211. Finally no bugs were found in room 12105.
The AC was not functioning properly in rooms 15213 and 29211. Fortunately maintenance did come repair the unit. The Mexican restaurant and Steak House food was not good. Unless you pay for a star class experience, you are treated less than others on the resort. All top shelf drinks are for star class only. I don’t go on vacation to feel excluded from amenities. The baggage team lost one of our bags. Thank goodness we kept all our information and escalated it to management for assistance. The spa was great. Italian restaurant , Japanese hibachi, Indian restaurant, and So cal were good. Monday Mexican performance and buffet were good near the stage area. If you buy a swim out, you can’t enjoy your private pool late at night. Hotel security does not want you to make any noise after 11 pm.
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Raul
7 stycznia 2024 r.
Taxi rates are way over priced , no convenience stores around the area to
Buy munchies, bring your own seasoning for buffet food, basic commercial food. Hotel is clean and condition is good , staff okay, the servers are hungry for tips when tips are included in your rate as stated on the website.
Otherwise hotel nice beach , nice pool. But too far from stores and the fun areas to go party or walk around.
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jefferson
5 stycznia 2024 r.
Well let say we booked this place cuz it say adult only
And when we get there was not.
We thing was going to be like a party hotel for adult
Music all day and the pool bars and disco but was not
Pool music stop 5
Drinks stop 5
The beach is ok but when u see kids around u if feel is not adult place ..
So overall if u are adult over 50 this ur place if u have families we kids This is ur place ..
If u are over 30 forget it don’t cuz u will be like I make a mistake like I did …..
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Denise
31 grudnia 2023 r.
I recently had the unfortunate experience of staying at the Planet Hollywood Cancun Adult Scene, and I must say it was one of the most disappointing hotel stays I have ever had. From the moment we checked in, it was clear that this establishment did not meet the standards of a reputable hotel.
First and foremost, the rooms reeked of mildew. The smell was overpowering and made it nearly impossible to relax or feel comfortable during our stay. It was evident that proper cleaning and maintenance were lacking, leaving us with an unpleasant and unsanitary environment.
To make matters worse, the so-called "fresh towels and washcloths" provided to us were stained and looked as if they hadn't been properly washed. This lack of attention to cleanliness is simply unacceptable for a hotel claiming to provide quality service.
The food at Planet Hollywood Cancun Adult Scene was a major letdown. The subpar quality and lackluster flavor left much to be desired. As paying guests, we expected a much higher standard when it came to the dining experience.
Perhaps the most frustrating aspect of our stay was the rude customer service we encountered from Iver and Brandon, the Front Desk Managers. Their lack of professionalism and disregard for guest satisfaction was shocking. We approached them with concerns and instead of offering assistance or a solution, they treated us dismissively and even appeared annoyed by our complaint. This kind of behavior tarnishes the reputation of the hotel.
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Brittney
24 stycznia 2024 r.
I enjoyed everything about this property , Especially the dining options.
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Regulamin obiektu
Godziny zameldowania i wymeldowania
Zameldowanie: 15:00–24:00
Wymeldowanie: przed 12:00
Godziny pracy recepcji: całodobowo
Zasady dotyczące dzieci
Dzieci nie mogą nocować w tym hotelu.
Łóżeczka niemowlęce i dodatkowe łóżka
Poproś hotel o szczegółowe informacje na temat zasad łóżeczek niemowlęcych i dodatkowych łóżek.
Śniadanie
TypAmerican,Continental
StylBufet
| Wiek | Opłata |
|---|---|
Dorosły | Skontaktuj się z hotelem |
Opłata za dodatkowe śniadanie nie jest wliczona w cenę i należy ją uiścić oddzielnie w obiekcie.
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Ochrona zdrowia
Czystość
- 3,7/5
Sprzątanie i dezynfekcja
- Pokoje są dezynfekowane między pobytami
Opis obiektu
- Otwarte:2019
- Liczba pokoi:380
With a stay at Planet Hollywood Adult Scene Cancun, An Autograph Collection All Inclusive Resort - Adults Only in Costa Mujeres, you'll be within a 10-minute drive of Playa Mujeres Golf Club and Punta Sam Ferry Terminal. This luxury hotel is 8.3 mi (13.3 km) from Ultramar Ferry Puerto Juárez and 9.7 mi (15.6 km) from North Beach.
Take time to pamper yourself with a visit to the full-service spa. You're sure to appreciate the recreational amenities, which include 4 outdoor swimming pools, a 24-hour health club, and a sauna. Additional features at this hotel include complimentary wireless internet access and concierge services.
This hotel is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. For lunch or dinner, stop by So Cal Gourmet Emporium, a restaurant that specializes in international cuisine. Dining is also available at the coffee shop/cafe, and 24-hour room service is provided. Unwind at the end of the day with a drink at the bar/lounge or the swim-up bar. A complimentary buffet breakfast is served daily from 7:00 AM to 11:00 AM.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Free valet parking is available onsite.
Make yourself at home in one of the 380 air-conditioned rooms featuring iPod docking stations and flat-screen televisions. Rooms have private furnished balconies or patios. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature shower/tub combinations with rainfall showerheads and complimentary toiletries.
Take time to pamper yourself with a visit to the full-service spa. You're sure to appreciate the recreational amenities, which include 4 outdoor swimming pools, a 24-hour health club, and a sauna. Additional features at this hotel include complimentary wireless internet access and concierge services.
This hotel is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. For lunch or dinner, stop by So Cal Gourmet Emporium, a restaurant that specializes in international cuisine. Dining is also available at the coffee shop/cafe, and 24-hour room service is provided. Unwind at the end of the day with a drink at the bar/lounge or the swim-up bar. A complimentary buffet breakfast is served daily from 7:00 AM to 11:00 AM.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Free valet parking is available onsite.
Make yourself at home in one of the 380 air-conditioned rooms featuring iPod docking stations and flat-screen televisions. Rooms have private furnished balconies or patios. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature shower/tub combinations with rainfall showerheads and complimentary toiletries.
Udogodnienia
Najpopularniejsze udogodnienia
Kryty basen
Basen odkryty
Sauna
Spa
Salon masażu
Sala fitness
ParkingGratis
Restauracja
Sala spotkań
Całodobowa recepcja
Wi-Fi w strefach publicznychGratis
Kryty basen
Basen odkryty
Spa
Sala fitness
Restauracja
Sala spotkań
Restauracja
Restauracja
Brak dodatkowych informacji
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