Beautiful facilities with lots of lovely places to chill out including a gorgeous pool. The room was perfect, bathroom and kitchenette facilities had everything we needed. The bed was very comfortable. We loved the stunning view from our room on the thirteenth floor. Great food and service in all the restaurants including room service with a delicious buffet breakfast. The main reason we will be returning to Burgu Arjaan are the staff. All the members we engaged with were very efficient, kind and friendly. Naz from the front desk helped me with my terrible experience with a taxi driver who tried to scam me with loads of detours to ramp up his tariff. Naz dealt with the very rude taxi driver and then put me in a different taxi with a driver they could trust. It is not often you get such kind support from staff the way Naz assisted me. Much appreciated! The hotel is on the Asian side of Istanbul in Maltepe district, two minutes from the Metro station. The public transport is excellent. Clean facilities and thankfully is all air conditioned. There are lovely local cafes two minutes from the hotel with many grocery stores too. Looking forward to our next stay at Burgu Arjaan.
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