I leave this review with mixed feelings. The location is excellent and the service was exceptional. Of course, I was the only one staying there. However, I do take exception with ownership. Originally, I had booked two rooms for my son and I to stay three nights. We had some property issues to address nearby so it was convenient. Unfortunately, a few days before leaving from the US, my son's company had an emergency and he was obligated to remain in New York and sort things out. I reached out to the hotel and they informed me that they couldn't do anything at that moment (the deadline for cancelling has expired). However, I went there and, in fact stayed, an extra night to deal with the property. Given the fact that I was the only guest and I did stay four nights, I believe that management could have been somewhat forgiving. They could have charged me for one night for the extra room but instead chose to charge me for all three nights. As much as I liked the place, I would not stay there again. I have travelled the world (not a boast but a fact) and in similar circumstances all hotels have worked with me to adjust their charges.
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