The hotel itself was lovely. Clean, well-appointed room with all of the necessary amenities for a great stay; complimentary water, both still and sparkling; comfortable mattress, pillows and bedding; an electric fireplace, everything that one could need for the bathroom and well as incredible views from the balcony. The restaurant at the hotel, Figs, was also very good. We did one breakfast and one dinner and the food was excellent. They have a really cute library with a ton of books and the best ambiance. Do check it out. Also, the location is perfect for walking around town. The staff however was the icing on the cake. Absolute top tier employees at this hotel. The guys at the valet were immediately welcoming: there was Sutton, Whit, Cameron and Binya. Then at the front desk we were greeted by Bri’s warmth mixed with both familiarity and professionalism. We also had Taisiya a couple days and she too was wonderful. At Figs, our server both times was Binya, and he also was pleasant, informative and went above and beyond. Special acknowledgement to house keeping. We didn’t get their names but every day our room was turned over to perfection, nothing missed and nightly we received a turn down service and surprise, a fresh water bottle on each night stand as well as a full bucket of ice. All in all, one of, if not our best ever hotel stay.
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