WaterWalk Jacksonville - Deerwood Park

Very nice place, wonderful neighborhood. Super clean. Absolutely worth the fee. Would definitely recommend. Only negative was, it was a little cool at night and could have used an extra blanket in the room. Overall fantastic.

Room was very nice & spacious and front staff friendly. Only issue is the beds were very uncomfortable. My boyfriend and I tossed and turned the whole night. The pillows were also uncomfortable, not very firm/full. Other than that it was an enjoyable stay and i would come back. Appreciated it was very clean.

The check in process was extremely time consuming. Reception was very slow, as if they did not know what to do and/or did not understand the computer system. One employee was on desk with 4 people in line to check in. I also reported the shower in our room never got hot, only warm.

The hotel itself was clean, and mostly the front desk personnel were nice, however, there were people smoking pot in the parking and the stairwells. I was woken up at 2:20 because there was a group of people downstairs, outside, at the fire pits/pool area laughing and singing and talking loud enough to wake us up on the 2nd floor. I think the office person may have been with them as it was immediately quiet when I called the front. Maybe just coincidence. I also called at 1030 pm when our toilet wouldn’t flush. The front desk said that I could come down and he would provide a plunger. I asked if someone could bring it up as I wasn’t dressed to come downstairs, but he said no, he couldn’t leave his customers in the front. I asked if he could bring it when he was no longer busy. He said yes, but never did but I wasn’t surprised as it definitely sounded as if I was getting the brush off. He also never passed the message off to the day shift. Also, all the trash was overflowing from the outdoor party when I went out in the AM. The people I check in and out with were very nice.

This hotel is by far the best hidden gem in town. It has everything you need including kitchen, washer and dryer. Front staff Brianna was so friendly she even suggested if I want to extend my stay do so as soon as possible being the weekend was approaching and they tend to sell out.

This was an excellent place to stay. Very clean and comfortable. I was surprised to have a washer and dryer in the bathroom. It was great.

The stay was amazing! The rooms were clean, the a**osphere is very comforting. The front desk person Mr.Devin was awesome! patient and pleasant

Rude day front desk clerk!! Walls are paper thin - you hear EVERYTHING around you! And I mean EVERYTHING - walking, bathroom sounds, bedroom sounds and oh my - people playing music ALL NITE LONG! You complain about the music and nothing gets done. Do believe their is some illegal activity in some of the rooms. Can't prove it, but I have eyes! This is a extended stay and apar**ents, as well as short term like a hotel. We stayed 2 nights - NEVER AGAIN! The only bright spot was the Evening Desk Clerk - lovely and nice gentleman, the girl during the day - BI$CH.

Nicely set up room. Perfect for extended stay. The room has everything you could need. The interstate traffic behind is loud and you can hear hallway noise. Very nice staff. And brand new.