Naga Hotel

For the cost the room and the amenities are good. The service in the front desk, restaurant and spa are very gentle. One request is that I was staying for 7 nights but the bed spreads is not changed at all. So far the hotel I stay they change every 3 days. So, if possible please consider this. In terms of location it is best place to stay close to night market and easy to travel to other destinations.

The perfect location for the night Market but away from the crowds and noise. We loved the space around the pool, breakfast was good, the rooms were lovely, very clean and our Butler Heng went out of his way to do everything I asked, even found us a driver who spoke a little English. Noone in the hotel spoke English but with the translation app it was no problem. I would definitely stay here again if I came back to Xishuangbanna.

Staff are extremely friendly and helpful. We enjoyed the gym and pool facilities. Xiao Wu helped us with the luggage as soon as we checked in the hotel

Absolutely fantastic experience. The room was incredibly high-tech with face-unlock doors, a projector for watching movies, automatic blinds and a toilet straight out of a spaceship. There was even a comprehensive clothes washing service that meant we would come back to our room to find everything dry and neatly hung up. The breakfast was much better than the average hotel buffet with plenty of fresh fruit and a wide variety of mainland dishes as well as a few local dishes. Every single member of staff was willing to go to great lengths to help us regardless of the request. One evening after myself and my partner were injured in an ebike accident (be careful on those roads!) I was badly grazed in several places, showed up to the hotel covered in blood and dust. One member of staff dived behind the counter and produced a box of antiseptic swabs and plasters. Realising these wouldn't be enough for the size of the wounds he escorted us to a walk-in centre using the hotel transport shuttles and accompanied us inside. After being turned away (they didn't treat injuries) the hotel shuttle drove us to a pharmacy and waited outside while we were talked through the available options (bandages, disinfectants etc) all the while telling us personal stories of e-bike related misfortune. That's just one of many examples of outstanding service, truly impressed.

Nice hotel with an amazing service. The people are very welcome.

good。

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