Ocean Spring Resort Chengdu - MGallery

Wyjazd, który bardzo mnie poruszył, bardzo dobry hotel. Zostawiłem walizkę w recepcji hotelu i zapomniałem jej zabrać. Wieczorem hotel wysłał samochód do Chengdu. Przejazd tam i z powrotem trwał ponad dwie godziny. Byłem bardzo poruszony obsługą hotelu i troskliwością , Chciałabym dać im kciuki w górę!

This resort is nothing short of amazing and I would definitely rate this resort 10/10! I have a young toddler aged 18MO & elderly parents above 70YO during this stay and we absolutely loved our stay here. Value-for-money (we stayed during off-peak season, weekday, about RMB1000/night for our original room type), relatively new, clean & big rooms. Some noteworthy details: - Service is top-notched. Staff were friendly & very helpful. We could see that they really put in their heart into the work they do. They even gave our little one a panda toy & she loves it - a really nice gesture by the resort. - The resort is located at Jintang, a hot spring precinct. With Trip.com, we booked the hotel bundle/package and it was fantastic. The key items in the package include: (a) A free strawberry picking experience at a nearby humble farm called 许姐草莓采摘. Each booking entitles you to 500g worth of strawberries (transport at own expense, only about RMB10 by Didi). The strawberries were big and juicy, we were lucky cos they are in season now! (b) 40-min Himalayan Salt Therapy/Bath for 1 pax/room (c) Outdoor hot spring experience for the whole family (my 18MO loves it too!). There are many pools to choose from & we could find one which was not too hot for our baby. This is otherwise chargeable from RMB228/pax to RMB468/family of 2A1C. (d) Bicycle rental, but we didn’t try it as it was too cold. - Resort looks amazing, both indoors & outdoors! There were a number of activities for children to enjoy too but our naughty one is too young to appreciate it. Older kids will love them. - We also loved the hotel’s concept of having complimentary bottles of distilled water etc. which is really important to us as we needed a lot of water for our baby’s food. This meant that that we did not have to go to the trouble of finding a supermarket, which is quite a distance away. - We managed to snag a free upgrade to a Spring 2-Bedroom Villa due to our Accor Gold membership & it’s low peak season. All villas come with private pool - ours was available both on L1 & L2. - Hotel uses quality furnishing & Toto toilet, definitely a plus. Water pressure is great too. - We had all our meals at L’Orange as there are no nearby eateries & our time is limited due to our baby. The steamboat set is pricey but highly recommended! The fish & lamb meat (can be changed to beef at diner’s request) were fresh & really good. We liked all the other meat dishes too except for the dumplings. If you have Accor Plus membership, the usual discounts are available too. The hotel breakfast is also at the same restaurant. Breakfast selection was good even though there were not many guests. Areas of improvement: - Resort was able to provide a baby cot for our 18MO. However, the mattress was a little hard & the cot was creaky, it kept our baby awake. - The air-con ventilation vents are directly above the baby cot and it became too cold for our baby in the middle of the night. Couldn’t adjust the temperature no matter what. The staff managed to made it warmer the following night but it resulted in some loud noises, probably issues with the damper. - Rooms can be a little cleaner (e.g we saw dust balls on the floor). Thank you Ocean Spring Resort Chengdu! We had a great stay here. Will definitely be back!

Great Stay

The hotel is very beautifull. All staffs in hotel are very kindly and enthusiastic. I will come back in further.

這次入住體驗還不錯！Mia管家很快地辦理了入住。並幫我們提前預約好晚餐燒烤小龍蝦，沒有讓我們等，很貼心。酒店位置很好，酒店交通很方便，房間設施挺好的，房間非常千凈整潔，床墊非常柔軟舒適房間熱水來得也快，東西都比較齊全，早餐東西很多，，味道不錯，服務挺好的很用心，服務態度好，期待下次入住！

環境優美，地理位置好，交通方便，房間舒適衞生，服務人員很熱情，樂於供給各種幫忙，早餐豐富。設施很人性化，網絡高速信號好，窗外風景好。房間小擺件的設計也很有特色。性價比不錯，下次還要入住，前台不一樣時間值班的幾個小姐姐説話都超有禮貌，管家yaya提前聯繫了並且升級房間，很貼心，環境很棒，室內環境很有設計感，門面裝潢很異常很讓人喜歡，前台大廳樓梯下還有養魚的水池，房間內也讓人感覺温馨。

非常喜歡這家酒店的氛圍，安靜、雅緻，讓人可以放鬆身心。酒店工作人員Mia細緻周到的服務讓人印象深刻。端午節入住酒店內部活動也很多，做手工皂，射箭、投壺，Tina我們辦理入住並升級到咯別墅房型，小朋友玩的非常開心，整個入住過程非常貼心，服務也很周到出現問題處理得很恰當，早餐味道也不錯，酒店工作人員都非常的熱情，有禮貌，退房的時候還為我們贈送了小禮品，總的來説服務非常到位，值得下次再來。

端午假期出來玩，選擇了這家位於金堂的温泉酒店，入住前管家Shirley就聯繫了我為我詳細介紹了套餐內容，非常積極主動幫我預約和回答我的疑問，很貼心！從成都開車大概一個半小時的車程，周邊挨着鐵三賽場，酒店綠化做得很好👏🏻酒店設施齊全配備小童樂園和健身房，店內活動也超級有趣，温泉裏面也會有活動很好玩，入住期間完全不會覺得無聊！！酒店早餐選擇也很多，口味還不錯，整體入住體驗超讚✨！酒店服務超貼心，房間乾淨整潔，床鋪超舒服😌🛌。早餐也是美味極了🥐🍳！推薦給大家！#好酒店#

第二次來了，特別喜歡這次的小別墅🏠，睡的很好，孩子們也很喜歡，感謝葉露Taylor的細心照料和安排，讓我們一家四口都玩的盡興，還會再來的！酒店新增的旅拍攝影也很專業，讓平日沒時間的我也能美美拍照，實現了孩子們玩水我和爸爸休息的輕鬆遛娃模式，太棒了👏