Hotele niedaleko Lanikai Beach, Kailua

The place itself is really beautiful but after 3 nights we were very ready to leave!! We were all unable to sleep well every single night. The walls/floors are paper thin. We could hear our neighbours talking but the worst part was being located under the breakfast foyer where they get ready for breakfast at 5.30am each morning. You can hear every single sound & footsteps. There is no hope of sleeping thereafter with guests coming in at 6pm inwards. Management did not seem bothered when we told them of our concerns. The cleaning was average with cobwebs and dusty floors. The bed was comfy but the pillows were bumpy. They charge $15 for parking which was not informed in advance and seemed quite excessive after charging $45 resort fee. There is no restaurant on-site so we certainly wouldn't classify this as a resort. The kayaks/paddle boards were a nice touch though at no cost. It is extremely peaceful, though, which is what we were hoping for but not at a cost for lack of sleep. My 9 year old is so exhausted as well. We will not be staying here again.

The room is nice, the mountain view room is beautiful, I feel that there is a difference in the treatment of Chinese guests and European and American guests. For European and American guests, there is a special person to pull the seat for breakfast, and there is a welcome pendant at check-in, but we don't have it. Everything else is pretty good, I heard that many celebrities and big shots have stayed there.

I took a weekend vacation by myself and next time will take the family and would stay again. Upgraded room at no cost, very clean, great room service. Helped me with directions and trolley information. Even called for shuttle service for me to get me back to the airport. Highly recommend this hotel. Great view of the canal right in front. 5 stars from me

It’s okay, but the first room given by the front desk aunt who opened the room was filled with people, and then I changed it to me

Apartments (condominiums) and hotels are integrated and not classified by floor or tower. Residents and long-term residents are mixed. There is a front desk, and spaces such as mailboxes are the same as in apartment complexes. There is a swimming pool, gym, sauna, barbecue, convenience store, water server, and laundry on the 6th floor. Gym costs $5 extra. No housekeeping due to corona. Towels can be exchanged at the front desk. Inadequate room cleaning. Rather than calling it a hotel, it's better to think that some rooms in an apartment are treated as a hotel. You can't enter the building without a card key, and the gatekeeper is stationed separately from the front desk, so security is normal. Because it is an AQUA system, you can enter HoMA and Bishop for free with a card key.

Friendly staff that is always helpful, great stay. Especially the front desk workers.

I enjoyed my stay. Our room was great and had a beautiful view. Also, it was peaceful, not a lot of noise in the hallways. Breakfast was a little bland at the hotel, but there were many other places to eat close by. The Signature is a little overrated for the dine in meal, but the happy hour is a good value, and in a great location. We experienced both. I enjoyed the shopping close by as well as the breach in walking distance. I think I would visit again for a few days and then travel to see more of Hawaii.

There were three nights in total. Since my schedule was uncertain at the beginning, I divided it into three bookings. For the first time, I couldn't combine orders and needed to update my check-in at the front desk every day. This was acceptable. But the next day I was told that the room I was staying in was booked out, and I needed to check out, then check in again at night and change rooms. This was unacceptable to me, and the negotiation ended with only a small amount of compensation from Ctrip. And when I checked in again, I couldn't find my luggage, which was very frustrating. I was also shocked that he was so unapologetic about not having a room to spare. This is a long-term rental area, and Target, Walmart, and luxury stores are very convenient. However, there are mostly Koreans here, and the Korean-faced lady at the front desk is obviously discriminatory and indifferent. I don’t know how to evaluate it. The hotel is very new and modern, but the service has not kept up with it. The previous guest's domestic garbage under the sink was not disposed of. The long swimming pool and small shed need to be booked at the spa. The dining by the pool is very delicious, plentiful and cost-effective. Then it should be noted that only the corner room in the entire hotel has a full sea view, so it makes no sense for me to book a sea view room. The area is also on the small side. The bed was very soft, but I didn't feel any backache at all.

The location is not in the bustling Waikiki. It is a very new hotel. I checked in directly at the hotel at 11 o'clock. I was also upgraded to a side sea view room where I could watch the sea from my bed. The room was very clean and cleaned every day. There were two 1.5 large beds and a washlet toilet. There was no balcony but the window door could be opened for ventilation, which was very comfortable. The surrounding environment was also very good. There was Walmart and Target downstairs. It was within five minutes to walk to Ala Moana Center and the beach. It was a 10-minute walk to the bus station to the Polynesian Center. It took more than ten minutes to get to Waikiki from the bus station downstairs. The hotel also had a free shuttle bus to the Waikiki beach. The free sightseeing buses of JAL and ANA were all in the AlaMoana parking lot. The location and transportation were really great. It was also the most comfortable accommodation in Hawaii.

Will NOT be staying here again only be rid the rudeness I received from one person at the front desk this morning. Things like this impacts my reviews and decision to stay there ever again. The world of hotels and the competition for business is stiff and the slightest rudeness impact my choice to come back again. In this case this rudeness was uncalled for. The room was nice but beware the pillows are hard ass a rock. and this room was a two person room and there was only one regular coffee and one decaf...really. And when I went to get coffee I was greeted with coffee control freak unless I had it his way there was no other way without the side way looks. In a nutshell won't be back to this hotel!!