Pantower International Hotel

This hotel was located in a quiet area. The room is big but decor is dated. There are Chinese restaurants in the hotel for dim sum and was busy with lot of people during Chinese new year. 

EXCELLENT

Hotel is very clean and nice, only the location is off from central need to get ride to and from hotel.

very nice hotel a lot of facilites. breakfast is just beautiful

1. Check-in process Friendly and nice staff at the front-desk. Very kind and helpful. 2. Restaurants Unfortunately I didn’t get the chance to dine but perhaps next time. 3. Gym Unfortunately the gym is going though renovation and cannot use it during my 4 night stay. 4. Location Great location for shuttle bus pick up and drop off as well as taxis, but if you are looking to wander around. Unfortunately not the best location as you need a car or taxi. This has been emphasised a lot, so best to take on board this advice if you looking for convenience nearby. 5. Laundry Unfortunately, you have to pay extra per item on laundry. No self service laundry. 6. Check-out Smooth and quick. Staff was polite at check-out to wish the rest of our journey to be smooth and well. Feedback/Improvement I think the service and hospitality from front-desk and their rotation on the front door is nice and different from other hotels. Unfortunately, I haven’t encountered anyone who used English with me but it isn’t a problem. I was just curious because having bilingual staff in the location is definitely a bonus. It is something you see in bigger cities and in other hotels. Rooms are outdated in style and amenities. Nevertheless it is clean. It would be good to see rooms to be renovated and updated as newer hotels are better accommodating and utilising better services/functionalities. Heated flooring would be nice for the bathroom but none found during our stay.

Excellent hospitality services! Will come back!