Arrowhead Inn

When we arrived at the property they said they don’t take ******* reservations online. But yet it was posted on line. We walked in smelt horrible so even though they took 20 mins to figure things out but not all the way we finally left with a key. But we ended getting a new room from ecnolodge which we immediately walked into cleanliness.

This property needs a major upgrade. Cables and wires zip tied to the ceiling, dingy overall, no working vending, Towels stained, holes in wall, different mattresses. It did have working plumbing and AC at least.

My daughter and I got arrowhead inn at 10 pm Saturday August 5th. Our room # was 210. Sink was dirty, room was humid/stuffed, AC was off, one dead cockroach was on the floor and a custodian cap was left in the bathroom. I asked receptionist to change my room but he said there is no other room available and also he didn’t have anyone to clean the room. He said I could find somewhere else and he would refund my money. It took us about one hour and half to find somewhere about 40 minutes drive with way higher price because everywhere was booked. It was really embarrassing. We came back to the receptionist but he was gone and there was a black lady there. I asked her for refund but she said there would not be any refund. I asked to talk with the manager. He showed up after 15 minutes and said because I paid through *********, I should have applied refund via them and then he would decide whether to refund my money or not. He also said because I got there at 10 pm, all custodians were gone and I should not have expected them to clean the room. Also he added I got that room in discounted price otherwise he could have rented it more higher than that. I found the manager unfair, rude and unprofessional. I just gave the key card back and left there. Very bad experience, hotel overall was in poor condition everywhere.

Dead cockroaches in the room & people were staring at my daughter through the crack in the curtains, we only stayed 45 minutes. We did not feel safe at all

The property is being renavated so it should be better in the next 6-8 months the owner and day manager were great

EXTREMLY dirty. Hair in bed, bathroom was nasty, felt itchy just standing in the room just made us felt itchy

I checked in my room and the tub was dirty, they expected me to clean the tub out. Told me it was just a little dirt it wouldn’t hurt. I’ve never checked into a room and had to clean up the mess the person before me left.

For the price it was what we werelooking for...easy access off intrestate.

The place was horrible and nasty and under vilatio. Codes i food poop on the toilet when we got in the room the inside of the toilet was nasty and the floors looked like they weren't swepted in a few days and the picture didnt even match the place at all looked like a run down place he took us to two other rooms and they were just as nasty wouldn't recommend for anyone was not woth the $63 dollars we spent for one night i was not comfortable at all in this place .