HOTEL LEISURE Kaohsiung

Would have been a great experience and stay at this hotel but was ruined on our last day 👎🏻 Upon check in, we were informed by a service staff that guests are free to head to the level with refreshments to DIY our own drinks such as coffee and tea. We did so on our first day with no issues. On the morning of the checkout, we proceeded to do the same thing and the plug was not switched on yet so we switched it on and made our cup of morning brew before setting off for the day. Shortly after, one of the male service staff came to our room and told us that we damaged their coffee machine even though we did the same thing the previous day and got our drinks. He accused us of damaging the machine and demanded for us to compensate for the machine. He spoke to us in a very sarcastic tone when he tried to show us that it was impossible that we managed to get coffee out of the machine even though we have pictures to prove we did get coffee and our cups to prove it. He later said that the machine was actually already faulty but they didn’t put a ‘out of service’ sign because it was still working - caught on video. It was when we were leaving the hotel that then then added the print out and stuck it onto the machine. Off video, he also told us that as guests visiting Taiwan we should know better to speak and understand Chinese completely which was not necessary. We are Chinese speakers but just our native language. It was very rude and uncalled for. It is not fair that we as guests were asked to compensate for something that was already faulty to begin with when guests are told at check in that we should help ourselves to anything we want there. Extremely disappointing and unpleasant experience. A warning to guests to be careful before using their amenities because they might ask you to compensate for something that was already broken/faulty from the start ⚠️

MRT駅にも近く、ユーバイクに乗ったり、有名朝食店も徒歩圏内で、観光に便利な場所でした。 連泊した場合は掃除をしないようで、バスタオルを交換してほしいとフロントにお願いしないとダメなようです。お茶や水の補充もありませんでしたが、最上階にウォーターサーバーがあるので、そちらを利用しました。 シャワールームのお湯は、しばらく流さないと温度が高くなりませんでした。

位置真的是太棒了捷運站出口走一分鐘就到，還可以提早寄行李12點才退房更讚😄房間內乾淨雙床房非常適合兩人一起睡，但枕頭有點太軟房間隔音確實不好會聽到隔壁開關門