Kirbiyik Resort Hotel - Alanya

Duration of Stay: 16 Days The staff at Kiryibik were incredibly friendly and accommodating throughout our 16-day stay. However, several aspects of our experience left room for improvement. Management appears to be prioritizing cost-saving measures, which impacted various aspects of our stay. Despite the cleanliness of the hotel, the distance from the airport was inconvenient, making transportation challenging. The rooms were recently renovated and maintained a high standard of cleanliness, which was appreciated. However, the lack of variety in the food offerings was disappointing. Daily repetition and a limited selection, left much to be desired. Additionally, snacks were limited to hamburgers and fries, and the promised afternoon coffee with cake was substituted with dry old cookies. While the hotel advertises itself as a 5-star establishment, it falls short of this standard. The standout feature was undoubtedly the friendly staff, but other aspects, such as child-friendliness, were lacking. The presence of glass tables in the lobby, limited play spaces for children detracted from the overall experience. The mini club is very small and was almost all the time closed. Furthermore, the swimming pools were disproportionately small considering the number of rooms, and the beach amenities were outdated, with defective parasols and a worn-out terrace. In terms of value for money, the hotel did not meet expectations. The high price did not align with the quality of service provided. We also encountered resistance when requesting alternative food options for our stay, indicating a lack of flexibility from management. The spa facilities were underwhelming, with poor quality and service. The hamam was frequently closed, and there was a persistent unpleasant odor throughout the spa area. In conclusion, while the friendly staff and cleanliness were highlights of our stay at Kirbiyik Hotel, several areas require improvement, particularly in terms of food variety, child-friendliness, and overall value for money. Management should consider revisiting their cost-saving measures to enhance the guest experience.