A beautiful hotel in the city centre of Karlovy Vary. We spent there a weekend on the weekend package. Breakfast was very good - lovely place and the food was tasty. The swimming pool and sauna are beautiful and can be booked at a particular hour to have privacy. Dinner at the hotel restaurant was good, actually, the waiters did a wonderful job. Lovely rooms, very clean and lovely furniture. Before our arrival was some misunderstanding with the Front desk, we wondered how to get to the hotel but we missed any directions or tips to get to the city centre, because of many restrictions init. So we call on the Front desk, nobody answer our calls, so we need to get to the hotel by walk - unfortunately, it was heavy rain. So the first-minute experience was a disaster. One more thing, at the hotel it is impossible to send restaurant bills to the hotel room account, so you need to take your money with you. The front desk can be improved definitely. But finally, we really enjoyed the stay in the hotel and we were really satisfied. Thank you all you took care of us.
Przetłumacz