Best Western Plus Kennewick Inn

Nice room , staff was nice and helpful. Breakfast was good with plenty of options. Would stay again. Probably even the next time I'm there.

We’re able to get a room close to the door because Ivhave a hard time walking. We couldn’t find out how to turn TV on but the staff came right away to help us

Property was clean and reception was good. Pool and hot tub very nice. Water temps good, clean, and not over chlorinated. Bed could have been a little more comfortable but it wasn’t a deal breaker. Breakfast was better than most for continental style. I’d stay here again.

The location is convenient with a lot of nearby retailers. The hotel was comfortable and clean and the staff was friendly. The beds felt worn out, though. I'm not sure if they were a bit lumpy or if I was feeling the springs, or maybe they were just too firm. Whatever it was, they weren't very comfortable to me. Everything else was great, and the breakfast had a decent variety of options.

We booked this trip because my husband is a long haul truck driver and only had 1 full day off before he had to be back on the road again. Becauae of this, we had booked a room for 2 nights with the jetted tub. The idea was thay he'd be able to soak his tired body on his day off. The room itself wasn't bad...at first. The tub worked great, and he did get to use it the first night. However, the bed was so terrible that we had to request to change rooms for the second night. Now, I'm admittedly boogie when it comes to beds and sleep. My husband on the other hand is absolutely NOT picky! He's a 10 year Navy vet who can literally sleep anywhere, and in any position! So when we both had an absolutely terrible night trying to sleep, he told me the bad was bad! Whew, it wasnt just me. Aside from the bed, that particular room was fairly dirty. As in, the cointer area was sticky, the wood blinds were covered in dust, and even the headboard was filthy dusty. The room on the second night didn't have the jetted tub, but we both agreed that a decent night of sleep was worth giving that up. However, our room rate wasnt adjusted to reflect this. Sure, the young lady at the front desk apologized profusely for the uncomfortable bed, but that was out of her control. She did tell me she was going to adjust the room rate, but as we were walking up the stairs with the new room keys, someone (I'm assuming a manager or owner) wanted to know what "that's all about." Our final bill was the same.

It’s hard to find a hotel room that can comfortably sleep a family of 5. This larger room was a huge success! Pool and hottub were great too.

LOVED the 24hr Pool & Hot Tub! Clean room. Friendly staff. Delicious breakfast! We will return!

Upstairs tenants were noisy until after midnight and were running around at 6:00 in the morning. Beds were too hard.

Loved the 24 hour pool access! Staff was wonderful and its perfectly located to many stores/food options.