Heaven Restaurant & Boutique Hotel

Wonderful stay at Heaven Restaurant and Boutique Hotel. Our room was clean, bright and cheerful and the grounds lovely (they have a beautiful pool but we didn’t have time to use it). Their two restaurants were amazing (Fusion and Heaven). The food was delicious and Cedrick may have made the best margarita I have ever had. But what really made the dining experience memorable were Linda and Josiane. We spent some time chatting to both of them. I will have to do a separate review of the restaurants but if you choose to stay here, you won’t be disappointed in anything. Every person we met associated with the hotel were friendly, engaging and helpful. Rwanda was a delightful surprise.

We had the pleasure of eating at Heaven during our stay in Rwanda, it was beautiful and romantic. We were interested in trying more local food along with the local Banana wine which was interesting. I ordered a gin cocktail, it was delicious. Our waitress, Aline was excellent, such first class service. Her recommendations over the course of our meal, from what to drink through to what to eat was exceptional. It was a wonderful experience 😀

If you stay here do the banana wine demo. It’s great fun and the guys (Cedric and Baptist) are fantastic. Very knowledgeable and entertaining. Cedric knows his stuff and Baptist takes great photos! It was a lot of fun. The banana wine is lovely too. Sweet but lovely. Fun experience

We recently had an incredible stay at Heaven Boutique during our safari adventure, and we can't recommend it highly enough! The staff were exceptional—friendly and attentive from the moment we arrived. Even though we arrived early, they warmly welcomed us and let us enjoy the facilities and pool while they quickly prepared our room. If you’re planning a stay in Kigali, Rwanda, we wholeheartedly recommend Heaven Restaurant & Boutique Hotel. You won’t be disappointed! Chris and Rebecca

We came to the Heaven restaurant. I had a delicious fried avocado salad. Our server, Yvette, was kind and helpful. The atmosphere in the restaurant was easy and mellow. The art on the walls is beautiful. Next time I will come for the pool and a swim.

Dinner was beyond our expectations! I had the crusted Perch and my husband had the pork ribs- atmosphere and the service attention was excellent! Let’s not forget the atmosphere!!! Wine list and cocktails were the best! We would come back again! A must stop on your travels!

We were only there for one night but it offered everything we needed. OK, the room was smaller than what we normally would use but it had everything we needed including our ‘must have’ black tea. It was also located close to a fair sized swimming pool which my wife made use of and which she really enjoyed. Breakfast and dinner was served in the Heaven restaurant located just up the road at the ‘sister’ hotel, the quality of both being very good. The evening meal was in fact made even better due to the excellent service and friendliness of Juvin the waiter. A really nice fellow. An enjoyable stay.

This place has nothing boutique about it. We had booked 3 nights after staying at the Park Inn Kigali and only managed to stay one night. Warm towels on arrival smelled horribly and left our hands stinky. There were mosquitoes all over the room and we got bitten right away. I discovered later that the mosquito net of the bathroom window was open. There is no space to put your suitcase on the room, so you basically have to do it on the floor. They offer room service and there is no place to eat eithre (tiny desk for only 1 person) and you can't sit on the bed because of the mosquito net. You can only get inside to sleep. There was no branded bottled water, just a couple of big glass bottles with water coming from who knows where... I have read other reviews saying that it is somewhat cheap. If you pay 100 USD or so, it is probably good for the money. I does have air conditioning. Our travel agency sold this to us at 288 USD per night saying it was a boutique hotel, so for that it was unacceptable. We talked to them and they managed to realocate us for the other 2 nights somewhere else. We later heard that there is another property here called The Retreat which is supposed to be the boutique part, so if you are looking for that kind of stay, please double check which part of the hotel you are staying at.

4.5 Stars would probably be the most accurate rating. Everything was great, but there are some amenities that I could imagine being nicer, but only very minor things. The most important part is that it was very comfortable, with an exceptionally nice staff. The people we interacted with including George, Happiness, Nina and others were all incredibly nice and accommodating.