I brought my family for a Mother's Day lunch on Sunday 10th March, we were booked in for 12.00pm It stated off with the table been set for 6 and not 8, I'd also had a telephone confirmation few days before then a text message also to confirm this as well. We then all placed our orders, my son ordered the pie it was a casserole with a pastry lid with mashed potato and vegetables only to be told after that there was no mashed potato ready yet. I would of thought that the first sitting at 12.00 that this would of been ready? 5 of us had the roast dinners all the carrots on our plates were burnt on one side and raw! The roast potatoes were hard and cold and the vegetables brought out were undercooked cold, and no serving spoons, my plate was red hot, however the food on it was not! The lamb was not great either. My 18 month old granddaughter's vegetables were also undercooked and Emily couldn't feed her them for fearing she would choke. However the burger and salmon were good. I could accept this if you were busy or it was later in the day, but we were the first table to arrive and there were a lot of waiting staff, but none of them seemed to know what was going on. We have had many meals and stayed over and not had any problems before, hence wanting to bring my family here, but unfortunately we won't be coming again as it was a real disappointment. We were asked if everything was okay while she was still walking past our table, not stopping to check if we were okay. I'm not even sure if we had complained on the day that all the roast dinners would of been back in time for us to all eat together. We also shouldn't have to make a complaint when coming out for a Sunday lunch, surely the food should be checked that they are cooked correctly before going out to the diners? The bill also came to over £300.00 this was alot of money for undercooked food.
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