Realised we hadnt written this review! We stayed for 4 nights on an extended version of one of their tours. We arrived via boat and would definitely recommend entering the resort by boat (you can overland in/out and we overlanded out) but you get a true sense of the jungle as you enter by boat as well as a chance to potentially see wildlife on the way in! We 'only' saw proboscis monkeys on our way in but it was still a great experience! We stayed in a villa, which we would recommend if you are able to. Our villa was quite far down the boardwalk which was fine, but we weren't convinced you could hear the orangutan gong if it was sounded whilst we were in our room as we missed a couple of calls, so we made sure we spent most of our time around the resort. The room was great and had everything you needed. They were a bit of a walk (not far in the grand scheme of things but when it's around 35 degrees out plus humidity, it feels like further!) From the restaurant, reception, pool etc. Whereas the standard room types are closer. The food was great for breakfast lunch and dinner and had all you needed. We saw one orangutan from the hotel boardwalk by the villas. What we didn't realise, is that you are more likely to see them by the hotel than you are on the boats. We were told you 'seldom' see orangutans from the boats. So make sure you get around the hotel with your eyes wide open! The boat trips, one of the main reasons we were here were just out of this world! The weather is hot, but you get a really nice breeze whilst the boat is moving so you soon forget about the heat. The wildlife was incredible and we saw everything from monkeys to crocs to hornbills and everything in-between! We didn't see the elephants. There is a tour you can add on to go to an area more frequently visited by elephants but it was around 2 - 3 hours each way on a boat (with no chance of a toilet) so we decided not to do it. We heard of others who went and saw them and others that didn't, but that's wildlife for you! Nothing is guaranteed. The staff were amazing and did everything possible to make our stay. Jay was our guide and made sure we saw everything possible! Sadly palm oil plantations are visible from areas of the river and more obviously from the overland transfer. The more visitors that can go to the area (responsibly) hopefully will mean that the area can be further preserved. An out of this world place to stay and truly once in a lifetime (although I do hope that one day we might be able to come back!). You will not be disappointed but keep your mind open to what you will see as it is wildlife after all!
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