Seaden Sea Planet Resort & Spa

This is NOT a resort for British tourists nor is it a 5-star platinum that Tui sells it as. Our major issue was that the staff at the hotel did not speak English. I am fully aware that we were in a foreign country. We did learn some basic Turkish but when you book with Tui you expect that the staff at reception can assist you. When we arrived reception could not even communicate well enough to check us in. The bell boy helped and got us checked in. He spoke better English than the manager. The food was good. Fresh and a lot of choice but the dishes were catered to the Russian and German pallets. Which is understandable as the resort was occupied by mainly Russians and Germans. The food did get boring and repetitive though. The waiters and waitresses were very attentive during mealtimes. We ate at 2 out of the 3 Ale-carte restaurants. The Asian one was ok, and the Turkish was fantastic. The resort is advertised as a 'family resort'. The resort was filled with young families like us and yet extremely loud music was played each night till 23:30. Now this is not ideal when you have a 2 year old that you are trying to get to sleep. I understand that those who do not have young children need some entertainment, but the music did not have to be so loud. The pools were nice and big as advertised but they were freezing. The indoor pool was always cold. You could not take your little one in. It was always empty. The outdoor pools were the same and only warmed up due the sun, but they were cold. There was no form of pool heating system. The kiddies pool was decent. It did the job and occupied our little. The waterslides were very good. We had lots of fun on them. The Tui rep at this resort was useless. How he has this job is beyond me. My previous experiences with Tui reps have been fantastic and I expect that, this is why I booked with them. This guy always arrived late and when you spoke to him, he just treated you like an inconvenience. The free drinks are limited, and you have to pay for a lot of drinks that you would expect to be included. They were upselling at every opportunity. The resort is huge, and it was spotless. They keep the communal areas very clean. The rooms were cleaned every day. The level of cleanliness of the rooms was not great. I get that they have many rooms to clean but the bathroom sink was not cleaned all holiday. We felt that the area outside of the resort was very good. A good selection of local shops and a very tasty local restaurant at the back of the bazaar. We booked all our excursions from a chap called Yusuf. He is across the road from the hotel. They were well priced and all the excursions delivered on what we purchased. So yes, you can trust him and his team. In conclusion, avoid this resort. For what you pay you can definitely get better. When booking your trip to Turkey please do your research. I clearly failed and trusted TUI too much in this case. We bumped into other Brits, and we were all had