Clarion Inn & Suites Near Downtown

The staff was okay and wish the rooms were cleaner for the price and beds more comfortable.

Staff were so friendly & the breakfast were awesome. Fresh waffles and yogurt really is nice in the morning. Room 112 was situated in the ground floor which is nice but when you open the door, it smell like smoke and someone just did number 2 on the toilet. The shower room walls were clean but the floor was so dirty especially the corners. I think Room 114 smoked in the bathroom because you can really smell it. Fire hazard for the hotel since all of the rooms are non smoking according to the website. I wished I have taken pictures but you can check Room 112 right now and you can prove what I am saying and paint are peeling off. Need some cleaning and painting ASAP.

Well I will say that the bed was comfy. I had issue with cigarette smell and **** smell everywhere. Ants in the bathroom. Hot water ran out after 10 minute shower. Coffee pot broken, does not stop brewing and smelled like something was off. Extremely noisy do to construction. No restaurant that was open, and no biscuits during the free breakfast. Hallways had security cameras dangling/broken. Elevator lights not all working and dirty from construction. Room attendee and front desk person arguing about what room she was to clean. Bathroom door broken and unlockable. Paint was not done very well in the room and telephone was missing almost all the buttons, weird. Drawer handles missing hardware. I was there with my daughter and I made the decision to leave early knowing that I was forfeiting my own money but it was of no concern for the front desk person he seemed like it was normal, there were other guests who mentioned the same things that I had as well. I feel like there was no real supervision at this property and little understanding or sympathy about the guests. I gave no issues to anyone, I simply said a few things to the gentleman at the front desk about the smoke smell and the hot water running out since my daughter needed a shower and is young so the smell was inconvenient. He said much to nothing so , anyways I wish this was not the case. It takes a bit more than one or two things that could have been better for me to leave a review like this.

Terrible!!! SCAM... Hotel is in a pathetic condition!! Please AVOID this hotel. We checked in and had to change 2 rooms before we could finally found a room that had working washroom. Rooms are not maintained. Sheet on the bed are old and it was not changed. Toilet flush isn't working in most of the rooms. ( few other families were talking about it) in the lobby. In the name of Breakfast they had only cereals and eggs with buscuits. Guys, uou must avoid this hotel. Owner is not maintaing this hotel for some reason as told by one of the staff member.

One night stay while traveling. At first blush the Lobby is nice and newly renovated but then we realized that it was CURRENTLY going under renovations. The hallway to the room smelled like smoke and whatever other items guests were cooking. The carpet was dated. In the room, you could tell they had done some cosmetic upkeep (new bath tile, shower surround, fresh paint in the main room) but the furniture and walls were beat up and it was impossible to figure out the room thermostat. The worst part of the stay was the breakfast. Most items were gone by the time we got there even though there was an hour left in service. That can be forgiven but there was a male hanging out in the dining area that stared at me (female) the ENTIRE time we were there. He was sitting at a hugh top table when we got there with his LEGS on the table, shoes and socks removed, and his hands in his shorts pockets. When we sat down 2 tables away he changed seats so that he was facing our table and when my husband left the table to get something, the person got up and moved to the table next to us. I forcefully told him he needed to back off and he returned to his previous table, again with his LEGS up on the table, and didn't take his eyes off of me the whole time. When my husband returned, he asked the person what his problem was but there was no respect/ response. Finally after I told the person he needed to back off he finally put in his socks and shoes and left staring at me the whole time. Creepy!

The shower had hot water, bed was comfortable, needs painting, lots of cracking and peeling on the walls and ceiling. When we we left the desk clerk looked at phone the whole time, no hello, no goodbyes, didn’t ask if everything was ok, should at least be acknowledged with a smile or a wave.

The hotel was in terrible condition. There was plaster peeling off the ceiling in the room, and it was peeling off the ceiling and walls in the bathroom. The only outlet in the bathroom did not work. Despite its condition, the room did have (what looked like) new carpet, linens, and ac/heat unit, and the room was clean. The common areas of the hotel were absolutely disgusting and the free breakfast was the worst I've ever had. This takes the prize for the worst hotel I've ever stayed in. There are at least 5 other hotels that are located at the same highway interchange. Stay at one of them!

If you want a trip back in time this is your place. The staff was great but ownership doesn’t put them in a good position. Stepped onto the elevator no lights, lots of chipped paint (how much does a can of paint cost) hallways smelled terrible but carpet was original probably. No light to enter the room, air vents were disgusting, was afraid to touch anything fearing a disease. Breakfast was empty by 8:15. This property sets a bad impression for others which I hope are better but won’t know since I won’t stay in one again.

First room had mold smell, second did too just not as bad. Elevator had no light had to ride up in the dark. Spooky would not stay here again