Amazing staff - always kind and helpful. Food was wonderful and the best we had in Japan. The menu had around ten courses, each course with multiple small bowls and dips, beautifully arranged and served with love. The fish was very fresh and tasted amazing.
We enjoyed using the onsen every day. Always clean, hot and soothing, they also offer a wide range of shampoo, conditioner and conditioner. No need to bring your own.
The hotel itself (and the town) is a bit old unfortunately and although it is very clean, beds and rugs are older and might smell a bit. Other than that our stay was perfect.
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