Marianna Hotel

Marianna to uroczy, cichy hotel butikowy. Jest w doskonałej lokalizacji, a właściciele są bardzo przyjaźni i pomocni: do czasu wyjazdu są bardziej jak przyjaciele. Kawiarnia przy basenie serwuje pyszne śniadania, a wieczorem bar tworzy wspaniałe koktajle! To było tak zrelaksowane tutaj po raz pierwszy, kiedy zostałem, zarezerwowałem pobyt ponownie.

Just returned from the Marianna after yet another wonderful week. All staff couldn't be friendlier. Room was very basic but spotlessly clean. I'd seen a review from someone not being happy about only being provided with one toilet roll and where would you get another.....supermarket 2 mins away!!! Anyway lovely pool area, great wee snack bar and lovely bar in the evening serving the most amazing cocktails. If you want 5 star accommodation for 3 star prices or 2 toilet rolls then this isn't the place for you. If you want family friendly, spotless accommodation with a 10 min stroll to the most beautiful beach then get booking. I'll be back for sure just don't know when as they are fully book until mid-September!

We stayed here overnight before catching ferry to Kalymnos. The onky positive os that bothered room was spotlessly clean. Arrivals process was very functional. We had a basement room which was dingy and very poorly furnished . The shutters would not open which made the place dark in daylight. Beds were not made up. There was 1 pillow for 3 beds. There was a notoce in the bathroom saying you clukd have just 1 toilet roll per stay ! Who knows where you could purchase a second one from ? The air vent was taped up in bathroom . Furniture was very old and poor quality. Secondary location too. They did have a pleasant bar and terrace.

Arrived a few days ago and the resort is well located in Tingaki and rooms are comfortable. Everything you need for a self catering apartment is there. Was delighted that Spongebob and Patrick lookalikes arrived today - made our little uns day. Can't wait to see them again by the pool as they look like so much fun.

How on earth did this place get this award when many travellers arrived there to be told they’d been OVERBOOKED…..,? It happened to us and like many others our holiday was ruined I would NEVER return to this place and we have been coming here for many years. We were treated appallingly by the owners.

The wonderful Marianna what can I say? .... This was a first mum and son holiday abroad and with a 12 year old in tow I didn't know that to expect. I couldn't be more welcomed by them all, for a start it's a family ran hotel and that alone adds to the unique decadent ambience surrounding the hotel. Check in easy, cocktails served amazing. The lovely lady who ran it too (cannot remember her name) made sure my 12 year old didn't suffer with earache as she sorted it swiftly cannot thank her enough and Stella greeted us every morning with her infectious smile. Lucas wants to come back that's a result

Family run hotel Great stay in one bedroom apartment. Very clean and comfortable. Lovely cleaners too. Great snack bar for breakfast, drinks and snacks rur by Stella and Maria 2. Very friendly. Reception managed by the very efficient Maria 1. Vasillis manned the bar which opened in evenings. Very potent and quality cocktails. Pool welcoming and never packed. Close to supermarket, main ***** and beach. Quiet accommodation. Would I stay again...YES...booked for October 2024...

Turn up at this hotel late at night to find they double booked us sent us to a filthy residential area not fit for purpose. Waisted 3 days of our holiday waiting to get our room sorted. When speaking with over guess they told us they do this all the time. When we final got allocated a room we had to sit with our bags waiting all day while they cleaned it . Don’t waste your money you will be very disappointed. Picture below of the filthy place they sent us with dirty sheets .. dried up food . Chair sellotaped by the leg!! Wet toilets rolls and the smell was horrendous.

On arrival at this hotel at 11pm we were informed that there was a computer problem and our room had been double booked, the receptionist however said that they had found us another hotel which was the same distance to everythin but that we could come back in two days as there would be a room available. We were put in a taxi and taken to a hotel which was 10 minutes by taxi or a 25 minute walk along an unlit road with no footpath to the resort centre.As it was late and having travelled over 4 hours we decided to go along with it as we had no choice.Two days after arriving at our temporary hotel (The Corali Hotel .this hotel was excellent) we asked the receptionist to contact The Marianna to see if it was ok to return, she was told that our room was ready and we could go back.We arrived back at Marianna at about 11am to be met by the receptionist who told us there had been a death at the hotel and she was trying to find us somewhere else to stay.After I complained about this she went into some rubbish about the fires in Greece messing up the computer booking system which I felt was highly unlikely as there were no fires attributed to Kos!!!.The receptionist told us should relax by the pool and she would sort us with somewhere to stay.My wife and I attempted to relax but found this completely impossible as we didn't know where we would be sleeping that night. Just after 1 I went to speak to the receptionist who stated that she was finding it hard to get somewhere , at no point was I offered an apology or even refreshments. At about 2 pm the receptionist called me to the reception area and stated that had found us somewhere to stay but it would only be for 2 nights and we would then need to return for the remainder of our stay, I informed her that this was completely unacceptable and she had to find us somewhere for the remainder of our holiday. Finally around 5 pm we were for she had found somewhere and we were taken to the Tigaki Star which was also excellent.Despite losing a complete day of our holiday again no apology was forthcoming. I On arrival back in the UK I contacted my holiday provider Love Holidays to register a complaint, despite numerous attempts by Love Holidays the owners of The Marianna Hotel have refused to answer emails in relation to my complaint. Shoddy management and disgusting customer services.AVOID!!!!!