We travelled as a group of 13 (10 adults, 3 toddlers) arriving on the 17th August 2022 at approximately 10pm, meaning the restaurant was closed, much to our delight we were given food bags full of sandwiches, salads, fruit and sweets. Reception staff were helpful in explaining how to get to our rooms, the resort is very big and in the dark this was quite difficult, one member of staff offered to show us to our room and helped to carry our luggage. Our room was upgraded due to our wedding package, two double bedrooms, the comfiest beds and pillows, walk-in rainfall shower. All spotlessly clean, these standards were maintained throughout our stay. Some of our guests weren't happy with the rooms they were given; this was sorted the next morning immediately. After 1 week, we were joined by another 16 guests who were all placed into the renovated, top-quality accommodation. This was something that Rosanna (manager) said she would sort and she did. Moving on to food. Breakfast, lunch and dinner served in the main restaurant is some of the best we have experienced on an all-inclusive holiday. It provided a wide range of variety which also catered for the dietary needs and requirements of all our party members. The children's separate buffet was a god-send for the three toddlers within our party; allowing them to pick their own food meaning they ate more!! The snack bars by the main pool and the beach were also good for lunch. We spent most lunchtimes at the beach bar overlooking the beautiful beach, it served a wide variety of food, the souvlaki is amazing! The theme nights in the main restaurant were well thought out and gave us the opportunity to experience food we wouldn't have otherwise chosen. Pools. There a 3 main pool areas. We spent most of our holiday by the big main pool; plenty of entertainment throughout the day for the children, and for the adults. We loved the daily aqua fit and water polo, and the kids loved the frequent character walks and dances. Some of our guests preferred the pool near the restaurant as it was quieter for them. As a party of 29, in prime season, we did not struggle to get sun loungers. We could get up at a reasonable time and loungers were still available. The main pool bar opened 10-6pm, serving cold and hot drinks. Ilda and Gevit who generally worked this bar during our stay were attentive, polite and funny. Without them our holiday wouldn't have been the same, they are a credit to the hotel. No matter where you are on the complex, you are never too far away from a bar to get a drink when needed. The entertainment team work long hours, but constantly have a smile. Providing games and fun throughout the day, and shows of all kinds in the evenings. We were a bit apprehensive before arriving that the entertainment finished around 10.30pm but this made no difference to our holiday at all, a previous review said that the lounge bar was a long walk from the ampitheatre however I can confirm that it is not. Trav
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