First of all. The room was not even what it looked like in the make my trip ad. The room was among the rooms in an apprtment. Secondly, there was a worker living in the living hall no privacy at all. Third the ac was not working and the wall was made of carob board which is easily tear-able and if done see through. Fourthly, the staff was not cooperative in changing the rooms. Fifthly, make my trip gave me the biggest low class customer service when i asked for a refund to check out of the room, you scammed me by saying that you will provide the refund and u cut the call and you didn’t. To be honest i am booking all my trips flights and hotels via make my trip and i have been a loyal customer with lots of booking for the past one year. From this instance im changing my platform to ixigo for a better customer oriented support.
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