Lorf Hostel&Apartments

距離景區非常近，五分鐘到達大型商業區，5分鐘到達市場，5分鐘去景區，這次出行青旅雖然條件一般，交通是真的超級方便，機場到青旅公交也很方便。一句話不怎麼花錢也能玩的地方。下午四點拍照天空是粉色的。

Difficult for me to check in on line but ok did get help Didn’t have food only stayed 1 night but there were facilities there kitchen area Shared toilet shower Hand basin in room Hire towels Sofa bed uncomfortable ok for I night

Slept very well. Bed very comfortable and clean. Room very spacious and quiet. Bathroom clean and good shower. Good wifi, great location in an old and very spacious building in the center of Krakow. I'll definitely stay there again. Lockers available and good security.

還可以吧，地點不錯，購物比較方便

It is located very good spot to go the center of city But sometimes there are a lot of noise at night.

Didn’t give me refund.

Норм на одну, две ночи!

Quiet, clean, safe, convenient. Near Old City, transportation, pharmacies, tourist food and other shopping. I was only disappointed that “ground and a spacious room for one person floor” while technically true at the back of building, was realistically a semi-basement with my bedroom being under street level. There was a dehumidifier available just in case. The room lock was unreliable. Staff were immediately available by whatsapp. They suggested a different lock, which worked without fear of getting locked out.

Misleading information on reception and check-in procedures. Firstly, nobody is stationed at the reception counter although it is labelled to be opened from 10am to 2pm. The door is locked with just a misleading sticker at the door. Secondly, during the booking time, it was mentioned that further check-in instructions email will be sent on the day of check-in. But this was never sent. It took me hours of actively seeking ways to check-in to be finally able to get in with other tenants advices. Much worse than AirBNB experience. Later, I found out that this hostel has another site operating under the name Lorf Hostel&Coffee about 200m away. That is the only one with manned reception. If that is the case, the hostel should have clearly published and instructed customer to visit there instead. Throughout my whole stay, I noticed that the reception at my hostel site was practically unmanned. Other than the tedious and frustrating check-in experience, the place is quiet. The room is nice and the price is reasonable. Another misleading point is on towels. The hostel charges higher room rates than LorfHostel&Coffee, and listed towels as part of the room amenities. But it is still chargeable on-site.