Lwowska 1

Doskonała niedawno wybudowana konstrukcja w nowoczesnym stylu; pokoje są bardzo przytulne i przestronne. Śniadanie w formie bufetu jest również doskonałe, a samochód można zaparkować w garażu podziemnym obiektu (za opłatą); akceptują również zwierzęta. Lokalizacja jest również dobra, ponieważ do centrum można dojść w około 20 minut.

Obsługa w recepcji i personel sprzątający był bardzo dobry, bardzo przyjazny. Obsługa personelu pracującego w restauracji śniadaniowej nie była zbyt przyjazna, sprawdzili numer naszego pokoju na swojej liście, a następnie nie rozmawiali z nami więcej ani nie wyjaśniali ustaleń dotyczących śniadania. Pokój był bardzo czysty i dobrze wyposażony. Ręczniki i pościel zmieniane często. Naszą jedyną skargą dotyczącą tego hotelu jest hałas – słychać każdą osobę na korytarzu, otwieranie i zamykanie wszystkich drzwi, ludzi w sąsiednich pokojach itp. Personel oczywiście nic nie może na to poradzić i nie stanowi to większego problemu, jeśli możesz cieszyć się miastem cały dzień i noc :)

Mieliśmy bardzo przyjemne statystyki, miły personel w hotelu, czysty i ładny pokój. Polecam ten hotel, jeśli chcesz być trochę poza centrum. Idąc na wschód do miasta, możesz też skierować zespół na zewnątrz budynku. Hotel znajduje się na terenie starego żydowskiego getta, w okolicy jest bardzo przyjemna kawiarnia, bar i restauracje, jest wiele rzeczy do zobaczenia.

My husband and I stayed at this hotel on May 4-5, 2024. We pointed that our arrival would be 1-2 hours before check-in time. We were told we would be checked in if the room was ready. We arrived, the room was not ready yet, we were told to wait an hour and a half. We left and came back after a while (1h) and sat right next to the check-in desk. There were 2 staff girls at the desk. It was May 4, 2024. They saw that we were sitting and waiting, but did not tell us anything. There were no other people checking in. After waiting for 20 minutes my husband asked if the room was ready. It turned out to be ready. It is strange that they did not say that, they saw that we were sitting and waiting. We received the room, and when we entered it, it turned out that it was not the type of room we had booked and paid for (we paid for attic room but received without attic on the 2/4 nd floor). We went back downstairs and asked for our type of room. We were told that it was hot in those attic rooms and they were trying not to put people in there (which is strange, because all the rooms have air conditioning) and that they had upgraded us for free. This pissed me off as they didn't even give me any notice about the room change. I asked them to give us the room we booked. After another 15 minutes of waiting we were given the keys to another room. When we arrived at the room on the top floor, it turned out the key didn't work. My husband went downstairs and the employee did something on the computer and said that the key should now work. We ended up checking into our room which was not hot and stuffy as they said. I don't know what was the real reason. Bottom line: we checked in 20 minutes later than the total check-in time, I am 9 months pregnant wildly tired from the process, 0 apologies from the staff. It was a horrible and sad experience that ruined the impression of the trip. The staff needs to be vetted for professional suitability.

Great hotel with a good breakfast choice the only let down was the shower in the room which was horrendous.The location is 5 minutes in a taxi to the main square which was fine as the taxis are cheap.Would definitely stay here again if the shower was better I know it sounds petty but it was ridiculous.

Great sized room with seating area, hob kettle iron and ironing board.. Large comfy bed.. Floor to ceiling windows which open in! Large tv but couldn't find any English channels (only wanted for background noise) fridge had a selection of items to purchase.. 2 cans of sparkling water complimentary along with tea coffee and sugar. Shop on the corner for milk etc. Breakfast good selection of hot and cold (beans only served once to hubby's dismay) 20 minute flat walk to the main square or tram stop directly outside. Can't comment on sauna spa as never used. All staff we came across friendly and helpful. Late flight home 12 o clock check but baggage area behind reception. Lovely place!