Pan Pacific Serviced Suites Kuala Lumpur

My stay at Pan Pacific was exceptional! After an early flight, I arrived at the hotel and was pleasantly surprised to be able to check in immediately, even though it was only around 1 PM. The staff were outstanding—professional, courteous, and genuinely kind. I loved our room, which was beautifully decorated for my partner's 30th birthday, complete with a complimentary slice of cake. The room's ambiance was perfect. I'm planning to visit Kuala Lumpur again in July, this time for a vacation with my family rather than a business trip, and I definitely plan to stay at Pan Pacific again. A huge shoutout to the amazing reception staff and everyone who made this trip so wonderful. I look forward to coming back here in July. Truly recommend this hotel! -jess

the best hotel i stay in kuala lumpur service trip.com bagi gift checkout lewat dan staff hotel very friendly.

Had a great time at Pan Pac serviced Suites. Central location accessible to many shopping centres within walking distance. Great breakfast provided. There is a washing machine in the apartment that’s useful for long stayers.

It was a good stay! Tip Top services, friendly staff, fullfil upon request. Great location 6-7mins to Pavilion

Stayed with my friends family. When we arrived KL from Singapore, we tried to checked in earlier as we arrived earlier than expected. To our surprise, not just our rooms were ready, they also upgraded our rooms. As we were here to celebrate 2 birthdays, both rooms were decorated with a birthday balloons and we even received a cake from the hotel. Staffs here from the front desk to the room service to the breakfast buffet were super friendly very accommodating to our requests. Special mention to the front desk crew Ummi & others 2 ladies (sorry i can’t remember the rest 😅) and the staff at the breakfast buffet staffs, Syaffik & Gladys who has been very proactive in making sure our family is well taken care of every morning since we arrived on Friday. You guys made this trip very memorable for us especially for our grandma. She gives high praises to the service provided from this hotel and wants to stay here again in the future.

Situated in the heart of Bukit Bintang, Right opposite sungei wang, the location was great, room felt really homely and premium, overall the place was great and amazing, we were even provided with laundry pods to help wash our clothes, best part is, we had tv’s in the living room and bedrooms with casting available for apple products, really an amazing overlooked feature. Overall, the best service apartment i’ve stayed that, 2 bedrooms with 2 bathrooms, overall 10/10

Thank you Jojo, Faizal for an excellent stay as usual. Toilet area had a sewage smell. HK put a machine in my room. Helped a short while but smell came back when machine turned off on it’s own.

Great location and spacious room. Loved the rainshower and pressure was strong. Check-in service was ok with a friendly staff member but took a very long time as he was on his own and another guest had an issue that took a long time to deal with until a manager arrived. By the time reception could attend to me and check me in, I had already been waiting for almost 20 mins. Otherwise, great service when i was finally attended to and all other service requests attended to promptly. Will return.

Very clean and good location of apartment!