Anonimowy użytkownik
3 października 2024 r.
I had an extremely disappointing stay at this hotel. The room I was given had curtains that couldn’t be fully closed, allowing outside light to stream in. I reported this issue on the first day, and while the staff assured me it would be addressed, no one came to fix it during my entire stay.
On my second day, I left the “clean my room” sign on and expected housekeeping to tidy up while I was out. When I returned at 5 p.m., the room was still untouched. After calling reception to ask why it hadn’t been cleaned, I told them I’d be out for another hour and they could clean it then. However, when I came back at 6:04 p.m., the housekeeper was just starting to clean, which was incredibly frustrating and unprofessional.
Adding to the discomfort, the guests in the neighboring rooms were constantly slamming doors and ringing doorbells late at night, between 11 p.m. and midnight. Their loud, inconsiderate behavior made it nearly impossible to relax.
Overall, this hotel failed to provide even the most basic level of service and comfort, leaving me very disappointed with my stay.
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