Greystone One Bukit Ceylon

Just awful service! We arrived at the hotel and were said by WhatsApp to pay deposit without even seeing apar**ent! When we transferred money, they could not confirm payment for 30 min! We were tired and exhausted from the flight and they could n’t let us check-in. The whole check-in process took about 1 h. When we finally checked in we found that property was in a very weak condition: furniture with scratches, leaking sink, smell of old wood. There was only one towel but booking was for 2 persons. Don’t book from them, there are tons of decent properties for the same money in KL!

Rooms not clean, service is bad, charge late check out fee but can't come on time when guest want to check in. Filthy rooms with stains and wet floors.

This hotel is good big enough for traveller like me. The room is so good complete with all the amenities. Has pantry, refrigerator, washing machine and so on. I really love this room. But a bit dissapointed with the security door. Too long password & really hard to follow at first because the staf only give videos without write the code

Good location and very nice place we really enjoyed

Overall a great stay! We needed to liaise with the staff before check-in and there was some waiting time for check-in and check-out. Nevertheless, it was a pleasant experience as the location is pretty good and room is spacious

Very very nice and comfort to stay in here. The staff are friendly

Very bad

Good clean

Хорошее место, у нас были апартаменты на 27 и 28 этаже, что чудесно. Небольшой бассейн, с хорошим видом. Немного сложное заселение с общением через вотсап с роботом, но мы справились)