Room is dusty especially table and lamp. The toilet has stain everywhere, which can be seen at the sink, toilet bowl, and hand shower. Bedsheet has stain as well. The mattress is saggy and not comfortable to sleep on. The light is too dim. The room has bad soundproof, which I can hear all the noises from outside and next door, couldn’t get real sleep whole night.
The hotel does not provide free parking, parking per entry is RM8. The car park entrance is really narrow, really need good driving skills, not recommend driving big size car. The light at the car park also quite dim, advise girls to be careful when walking alone inside the building. There is monorail station right in front of the hotel, use the monorail instead.
The front desk staff does not introduce the facilities of the hotel or greet guests, hospitality is not as good as other same star hotel.
The location is strategic, walking distance to Lot 10, Pavilion, Berjaya Times Square, Low Yat.
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