Crowne Plaza Kunshan

The room is very large and comfortable, the floor is very high, the breakfast is very good, thank the front desk Kiki for helping me

The inside pool is great - the water was comfortable warm, not like many other places too cold, while the rooms were a bit over heated and not adjustable. Otherwise still a good choice.

Nice hotel as well as very good locations..

Good location and best service

We chose the Crowne Plaza for its Western restaurant. Upon inquiry we asked about the restaurants and was sent to the 5th floor restaurant that only serves local cuisine. Again we asked the 5th floor restaurant where we can enjoy Western food. We were sent back down to the first floor where we found the western restaurant had closed down. It was upsetting to be sent from place to place and not properly informed about dining options. We had to enjoy a mediocre dinner in the nearby shopping center. The occasion was planned for the guest's bridal celebration dinner since she's leaving China and will get married abroad. I'm sorely disappointed in the uninformed restaurant manager and would hardly recommend staying at the Kunshan Crowne as the other Crowne Plaza's I've stayed at was a much better experience.

GOOD!!!

房間面積不小，告知前台有寶寶入住，給了寶寶整套洗漱用品，還給了小玩偶，很貼心；泳池也不錯，尤其是朱正和老師傅，有求必應，備品瓶裝水水果牛奶拖鞋被子不僅管夠而且及時送達。

酒店環境不錯，旁邊就是招商花園，商城餐飲比較多，還有一家很不錯的書店。酒店服務員朱正元服務很熱情周到，讓此行感覺温馨。謝謝啦！

這酒店性價比太好了，房間舒適寬敞，服務員和藹可親，尤其是早餐，特色非常多，很多小吃是其他五星級酒店都沒有的，非常用心。旁邊就是招商花園城，購物美食一網打盡。下次來還住這裏。